Chartwell Retirement Residences Employee Review

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Problem Issues Noticed in the Long Term Care/Retirement Facility Business
not an employee. My spouse is a PSW. (Former Employee) –  Ontario8 May 2014
I do not work for this company but after reading the many reviews/comments, & complaints about management and the dollars being squalored, I am going to say that many of these companies are doing the exact same thing throughout our great country.
My spouse also works for a Long term Care/Retirement home, and the company also seems like they charge the big bucks from the residents and the quality of services are slowly dwindling as a result. Gor example, today my spouse told me that the company is complaining that the staff are using tooooo many rubber gloves, breifes, and bed pads. Now staff are being forced into using those cheap Food Service plastic gloves, but the staff are allowed to use the more expensive rubber gloves ONLY IF there's a chance of being exposed to bodily fluids.But this is also being monitored! So, what about the health and safety of the staff? Does their health matter anymore? Food swrvice grade gloves are very porise. Such gloves will allow bacteria and viruses to make direct contact onto the user's skin
Deceases like Hep C and the AIS virus will pass directly through the food handlers glove. It is strange that when staff askes about the management of the dollars, and the best care of the residents; the answers always points the blame on the government rules and how much the government will pay towards the residents' care, there's slways excuses but never any concrete answers. Now what about those residents who pay their own way for the services. The amount charged are typically more than what is charged for a stay at a hospital. Why can't these
  more... companies break even, make a profit , or pay their employees more; that is the employees that are not office staff. At my spouse's company, they have made up a large number of office positions for family members of management with higher wages than what the PSWs and Cleaning staff get. Talk about miss management. Plus why is there such personal bad attitude from upper and middle, that is forced onto the other staff.
Well, it seems to be a problem at most of the companies in the Long Term Care and Retirement Institutions. I did however notice that the same complaints and compliments are common.
  less
Pros
rewarding working with the residents and coworkers
Cons
bad attitudes, overlooking staff.
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first full time positon
Cook (Former Employee) –  Dundas, ON11 December 2017
Good learning experience in my first part-time job, which lead to full-time employment. Hard work in the kitchen and very hot work. Learnt how do deal with residents and team work
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Not a good experience working there for me
Personal Support Worker (Former Employee) –  Markham, ON11 December 2017
I would never work for this company again I didn't have good experience with them.so I quit my job and stay home Without pay .I fine they care about u
Pros
At least I eat and something
Cons
Poor Union
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Overall rating

2.7
Based on 103 reviews
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Ratings by category

Work/Life Balance
2.5
Salary/Benefits
2.3
Job Security/Advancement
2.3
Management
2.4
Culture
2.5