Problem Issues Noticed in the Long Term Care/Retirement Facility Business
not an employee. My spouse is a PSW. (Former Employee) – Ontario – 8 May 2014
I do not work for this company but after reading the many reviews/comments, & complaints about management and the dollars being squalored, I am going to say that many of these companies are doing the exact same thing throughout our great country. My spouse also works for a Long term Care/Retirement home, and the company also seems like they charge the big bucks from the residents and the quality of services are slowly dwindling as a result. Gor example, today my spouse told me that the company is complaining that the staff are using tooooo many rubber gloves, breifes, and bed pads. Now staff are being forced into using those cheap Food Service plastic gloves, but the staff are allowed to use the more expensive rubber gloves ONLY IF there's a chance of being exposed to bodily fluids.But this is also being monitored! So, what about the health and safety of the staff? Does their health matter anymore? Food swrvice grade gloves are very porise. Such gloves will allow bacteria and viruses to make direct contact onto the user's skin Deceases like Hep C and the AIS virus will pass directly through the food handlers glove. It is strange that when staff askes about the management of the dollars, and the best care of the residents; the answers always points the blame on the government rules and how much the government will pay towards the residents' care, there's slways excuses but never any concrete answers. Now what about those residents who pay their own way for the services. The amount charged are typically more than what is charged for a stay at a hospital. Why can't thesemore... companies break even, make a profit , or pay their employees more; that is the employees that are not office staff. At my spouse's company, they have made up a large number of office positions for family members of management with higher wages than what the PSWs and Cleaning staff get. Talk about miss management. Plus why is there such personal bad attitude from upper and middle, that is forced onto the other staff. Well, it seems to be a problem at most of the companies in the Long Term Care and Retirement Institutions. I did however notice that the same complaints and compliments are common.less
rewarding working with the residents and coworkers
FSM (Current Employee) – Thunder Bay, ON – 13 October 2017
For my nearly four years of work I have felt that I am a very well respected and valuable person employed by Chartwell. The resident come first and everybody works as a great team to complete work in time.
Receptionist (Current Employee) – Cambridge, ON – 28 September 2017
I started working here while I was in school and they were very accommodating with my schedule and needs. The staff at the location I work at is close knit and like family. Makes going to work very enjoyable.
Most enjoyable part of job,management,hardest part of job,typical work day
Social Worker (Former Employee) – Aylmer, ON – 15 September 2017
Most enjoyable part of the job was working with the residents. Each resident had individual life stories and it was very rewarding and interesting working with them. It was a learning experience every day.
Managment was easy to work with as our goals were the same to ensure all residents were getting all their needs met.
Hardest part of the job was not being able to meet the residents needs. Sometimes it was a matter of money. Sometimes a matter of schedule re. Chartwell or family not willing to recognize the need of the resident.
Typical day at work would start with reading the notes on the computer with regards to each individual resident. Then I would determine who and what I needed to address first. It might be talking to a staff about their interpretation of a resident issues, a medical issue of the resident or talking to the resident.
Made own partime hours to work with institution
Sometimes not having the resources to help everyone
Student Nurse (Former Employee) – London, ON – 4 September 2017
As a student nurse I felt like I learned a lot in this clinical placement. People I worked with in general were quite nice but I left like I did not get to use a lot of the skills I had learned. There was not a lot to do at this time in my clinical experience just giving out meds and lifting/turning people. there was quite a bit of heavy lifting so ensure you are fit and using proper mechanics.
Hca and ucp (Former Employee) – Pembroke, ON – 22 August 2017
i loved working with my co-workers i have great experience being able to talk to my management team about any concern or even personal advice. My residents is what made my day at the end of my work day they always recognized the hard word and dedication i had for them they made me smile so i brought the sunshine in loved every minute and miss them alot
Great culture and very focused on caring for the clients
General Manager (Current Employee) – Thunder Bay, ON – 20 July 2017
I love my work at Chartwell Retirement Residences where employees are treated like family and we are encouraged every day to ensure the safety, well-being and care of our clients, the seniors who live in the homes where we work.
Cook (Current Employee) – Oshawa, ON – 7 July 2017
A typical day at this place is stressful. Constantly under staffed. The residents here are not retirement living they are all long term care, the management doesn't know what they are doing and they need to be replaced. Honestly this place is going downhill cause no one knows what they are doing.
First Cook (Current Employee) – Thornhill, ON – 6 June 2017
Lots of room for growth opportunities, learning and personal development. Great compensation. Awesome training school programs. Opportunities for international travel and assignments. Cons Multiple MORs making transfer of knowledge, expertise very inefficient. Lots of politics and forming of cliques. Constant reorganization. Constantly creating new additional policies instead of fine tuning existing.
Serveuse/Caissière (Former Employee) – Sherbrooke, QC – 2 April 2017
on arrive au travail et on dois préparer les breuvage les tables de la salle a manger certains dessert offert en tout temps lors du service on doit servir la soupe le breuvage le repas ainsi que le dessert ensuite nous devons demonter et remonter les tables pour le service du soir puisque c'est un chiffre couper! jai moins aimer le fais que lorganisation dans la cuisine es mal organiser. le plus difficile es de servire tout le monde sans attente mais on y arrive et le plus agreable pour moi cest le contact avec le publics qui ici etait des personnes agées
Préposé (Former Employee) – Orleans, ON – 6 March 2017
La directrice n'est pas respectueuse envers ses employés et les clients. Beaucoup d'intimidation et des employés qui ont peurs. Fuyez cette place. Dommage c'était un bel endroit mais une directrice qui a détruit une équipe de travail