Senior Premium Auditor (Current Employee) – Bay Shore, NY – August 10, 2015
Typical day is traveling to insured's place of business to review records and adjust premium of the policy. Good relationship with co-workers and management. Most enjoyable part is going to different business and speaking to different people. Hardest part is when have to travel a long distance.
Oracle Database Administrator (Current Employee) – Jersey City, NJ – May 31, 2013
A typical day at work is full of fun, for the most part, oracle database administration has alot of repetitive task but i bet you it is alot of fun doing. In my career as a DBA i have learned so much from backup and recovery best practices to SQL tuning and optimization just to name a few. so far i must say i have been very lucky working with co-workers who are fun loving, entertaining and ultimately great team players. As strange as it may sound one of my most difficult moments in the job was upgrading from 10g to 11g. The fun of taking client tickets and solving their problems and then seeing the joy they have makes me fill so fulfilled.
Productive and comfortable atmosphere inside the Call Center
Customer Service Representative (Former Employee) – Alpharetta, GA – October 19, 2012
Daily answered inquires from claimants, medical providers, employers, lawyers, and brokers regarding a workers compensation claim.
Call Center was comfortable and not stressful because Team Leads were available when needed and was very helpful. Got to learn a lot regarding Worker's Comp insurance. Most hardest part was having to hear unfortunate situations most claimants were placed in due to not receiving their Worker's Comp benefit checks on time.
I thoroughly enjoyed working with my co-workers. We truly worked as a team.
A talented, educated and versatile professional applying my experiences in multiple environments while allowing for professional growth.
Business Analyst (Former Employee) – New YOrk, NY – June 5, 2012
I began my career with Chartis in 1992 as an Underwriter Assistant in the field Energy group, which handled underwriting of policies for gas, chemical, petrochemical and oil companies. Shortly after, I was promoted to an Associate Business Analyst. After additional promotions, I became a Business Analyst within the corporate Operations Group. Due to company downsizing, I was recently laid off.
christmas free lunch, dress down on last friday of each month in summer
Everyday is a day to look forward to at work. It is fun and everyone are really nice. The management is cool. They are more of a leader than a boss. They get along with well wwith everyone. Since all my team mates are of the same educational background as mine, we get to talk to with a lot of things. We share the same interest. The hardest part of the job is you really have to use your critical thinking and decision making evryday. It is really challenging but I still can manage everything. The most enjoyable part of it is that you learn a lot of things everyday.
Very Productive and enjoyable workplace with excellent benefits
CASHIER & Accounts Payable clerk (Former Employee) – East Croydon – October 4, 2013
typical day at work very productive always learning new things Learned how to use banking systems, the specific job roles of a Cashier and an Accounts Payable Clerk Management was excellent, supportive Co-workers Supportive and great to work with Hardest part of the job I would say more challenging Christmas and New Years Cashier job was very hectic Most enjoyable part of the job learning new things and doing charity fund rasier days
Claims Segmentation Specialist, Grade18 (Current Employee) – New York, NY – October 18, 2012
My typical day is starting from emails and new documents review. Because we are paperless, every morning I check "worklist" for new documents related to my claims. Every work day I get 5-10 new claims assigned by manager. While monitoring my pending I love negotiation process and always try to do my best to decrease the company net losses. I am working in friendly environment, dealing with great co-workers and high professional management team.
Process Technican (Current Employee) – Phoenix, AZ – July 4, 2012
Prioritizing and managing my inventory of audits to complete/finalize 10 audits or more per day. I have learned how to work independtly as this is a remote access job. My management and co-workers are extremely professional, helpful and resourceful. System issues are challenging due to updates and server locking. I enjoy learning something new everyday,problem solving and researching.
A typical day at work requires a lot of multi-tasking. I learned about the underwriting side of the business. The environment was fast-paced, but I found the expectations to be unrealistic. The work was new & difficult for me, but I gave it my best. Incompetent management if a manager was in that position locally and limited on-line training provided.
Customer Sales (Former Employee) – Dubai, DU – October 25, 2014
Responsibilities: • Answering calls in a prompt courteous manner. • Communicating information clearly and accurately. • Promote teamwork and call center success. • Developed Work with the support team to ensure service level requirements are exceeded. • Developed credibility and confidence with customers. • Captured Customer information correctly and accurately. • Assisted customers with inquiries and provided all pertinent information. • Communicate and Coordinate with internal departments and follow up on customer interactions. • Keep records of customer interactions and transactions i.e record details of inquiries, comments and complaints and details of actions taken. • Recognized for delivering quality service and products and for developing loyal customers, resulting in impressive sales.
Business Analyst & Deployment Coordinator (Former Employee) – Berkeley Heights, NJ – September 5, 2012
As I expected, the environment was fast-paced, but I found the expectations to be unrealistic. My trainer was excellent, but the manager & supervisor were both cut-throats & jerks. Real back-stabbers. The work was new & difficult for me, but I gave it my best.
Billing Specialist (Former Employee) – Berkeley Heights, NJ – August 10, 2012
When working there i was surprised at the lack of moral or ethical behavior among the upper-management. the pressure of the work, which is simple and redundant, was very unnecessary, but i have built long and lasting relationships.
Productive a great way to learn about commercial insurance
Premium Audit Customer Service (Former Employee) – Phoenix, AZ – August 8, 2013
Took inbound phone calls from insured's who had Worker's Comp. policies for their employees. They called to either dispute their audit if something was calculated incorrectly, or to get information on how they could schedule their payroll audit with one of our auditors. We also rec'd requests via email, and fax. We would open the dispute if necessary and forward the information onto our audit techs for completion of the requests. We would also do call backs from the voice mail messages left, the hardest part could be the multitasking, but when you get a rhythm going, it's ok. I enjoyed talking to a lot of the insured's that would call in because you can build a client-customer service with them.
the company took care of their employees, we would have out of the office lunch meetings, company picnic time.
unfortunately would have to face angry people who knew about the aig bailout amongs other things.
they hire through personal connection than job performance; almost entirely female office full of bickering, resentmen and unusual enmity when a younger one comes in, and way too much of gossip. incompetent management