Pros: great co-workers
Cons: long hours, unhealthy level of micro management, stress, negative feedback daily, one sided meeetings where employees were not allowed to express their concerns
Submitting on time reports for Loblaws, Schneider Electric, Johnson and Johnson
Answering calls pertaining to ETA of shipments
Satellite tracking drivers to confirm on time deliveries
Working closely with driver managers to ensure drivers have all necessary paperwork for their pick-up deliveires
Emails are 500 a day that need to be sorted by customer
I – more... learned that transportation is a time sensitive indusrty and that drivers rely on the help of their internal teams.
My co-workers were supportive but unhappy.
Management NEVER acknowledged a job well done.
Each employee would receive endless negative emails daily regarding what wasn't perfomed correctly.
Minimum training and daily cristicism.
Customer Service is the unhappiest and highest turnover department in the company.
I loved working with the driver managers to ensure drivers were taken care of. I enjoyed working with my co-workers who would support and help each other daily to survive. – less