Pros: reasonable pay, keep the equipment running, reliable gas cards, you have to really screw up before they fire you. they give you time off when you need it.
Cons: no pay increases, you feel like a number, lots of waiting for loads, no room for advancment.
When I first started with Challenger it was exciting, I was a new driver with a big company. The recruiter seemed very friendly and helpful, now when I walk by him he doesn't even know I'm there.
Training was excellent! They really go out of their way to make sure your ready before they put you in a truck!
Front office reception girls are wonderful, to bad they moved them in the back, at least they said hi to you when you came into the office.
The dispatchers have always treated me good, I can just imagine the stress they have to deal with, listening to all the complaints from the drivers.
The company is very saftey minded in some ways, unless it involves spending money on things the truck needs.
Drivers are all brothers, care about each other, except for a few grumpy ones.
I would love to stay with Challenger if there was room for advancment.
I have seen so many good drivers leave in the past year, it's crazy! Why wouldn't the company at least make an effort to keep them. They just don't care because they are always training a new guy.
Truck tires need to be almost bald before they will replace them.
Overall I feel like a number here, not a team player.. Not once has one of the senior staff ever asked me how I was doing. It's always me that initiates the "hello, how are you?" then you get a short almost puzzeled response of, do I know you? after 2 years of working here. There are times I feel very alone at Challenger, fortunately the other drivers are there for you when you need someone to talk too, unfortunately the conversation is mostly negative.
They provide showers – more... and laundry, plus a kitchen to prepare food and a nicely air conditioned drivers lounge with a tv, sectionals and recliners. I am greatful for that.
The main problem with Challenger is the front office, if they cared more about the drivers and made an effort to at least see to their needs, they wouldn't have such a high turn over rate.
Moral is very low here, the drivers at Challenger just want management to tell them they matter and are valued. Challenger senior staff notices every mistake you make, but never acknowledges the good things you do. Very uncomfortable atmosphere to work in most of the time.
I am very grateful for the experience Challenger has given me and for giving me chance, but I want to be with a company that values what I have to offer, a professional minded attitude when it comes to my driving carrer.
But it's time to find a company who will at least acknowledge me as a person and not a number. – less