Managers play favouritism, and are very inexperienced. Environment is not motivating, call center slowly turning into a sales center. Salary is poor, no advancement. People will stab you in the back, be aware of co workers! Location very inconvenient,
Manager, environment, location, pay, zero career advancement
Consultant (Former Employee) – Markham, ON – 24 November 2016
Great people depending on what side of the business you are on, Culture change for legacy is hard and leadership does not seem to care. There are not enough programs to help employees move from legacy to new. Leadership only cares about bottom line, and it is shows in what the customers are getting.
You always provide great service to both fellow employees and the public. They always walk away with a smile. Managers and co-workers are always friendly and approachable. Everyone works well together under tight deadlines to make sure things get done. There is a private lunch room as well as a separate games room for some down time.
Bilingual Customer Service Representative (Current Employee) – Markham, ON – 19 February 2016
I have been working within this company since I moved from overseas more than 4 years ago. I have learned a lot and have grown a lot in this company. Started within an industry that was new to me and I was given opportunities to grow and learn different products,deal with customers requests at a level I was not used to. And now, all this is familiar to me so I am really thankful for that.
It has been a good learning along the way and I am ready to learn new. I have been surrounded by knowledgeable colleagues who contributed to my learning process as well. Today I am looking to relocate and I am willing to consider any offer that you may have.
Small Business Consultant (Current Employee) – Mississauga – 14 June 2015
As a global company, Ceridian is a leader in the workforce management industry. At a micro-level, there is room for improvement within the small business space.
I work with an excellent group of individuals; however, the leadership and changes to the corporate culture over the past 6-12 months has changed the dynamic of the role and it is no longer in-line with the core values of the company.
Project Manager (Former Employee) – Ontario – 27 April 2016
Terrific set of principles but basic ethics are you either come with industry knowledge of payroll services or sit on the bench until you become dysfunctional. Beyond that the people carry themselves well but greater professionalism is required to engage new co-workers.
people carry themselves well
greater professionalism is required to engage new co-workers
opportunity to enhance system backgroup techincal skill
Service specialist (Former Employee) – Markham – 24 March 2015
Service specialist – Ceridian Canada Inc. (client service – HPL) Interact daily with customers through telephone, email to re solve, trouble shoot and reconcile all issues associate with Payroll, benefit and Journal Entries in HPL, Rewrite the HPL year end check list on the year end guide approved by the year end committee and printed on HPL year end guide. create SQL reports (Power query), special tax exemption and garnishment Articulate to client how to create and transmit payroll cycle run and off cycle run. Reconcile remittance to CRA, WCBs, EHT,CSST, pension, JE & Benefit billing Appoint as a member of committee for year end guide, best practise and How to Knowledge Centre projects. Explain how to processing US payroll, such how to set up 401K and ensure client meet the year end deadline Jan 31 to submit W2.
Systems Desk Officer (Full - time) (Former Employee) – Richmond Hill – 29 July 2014
The payroll business that Ceridian does, is on a daily deadline. It can be a stressful day, when production system issues occur or it can be a normal (non-stress)day when the system is running smoothly. I am very content working with my colleagues. Each and everyone of them is an excellent team performer. The hardest part of the job is meeting those daily deadlines. Missing those deadlines would affect an employee receiving their salary pay on time. The most enjoyable part of it is being able to commit to those deadlines and being acknowledged for the effort put into it.
My work experience at Ceridian focused on continuous learning of the payroll industry. A typical day at work - scheduled hours 8 - 4, check the que for payroll orders, process orders in the que (quanitity expected to process 1 - 20 per day - depending on order complexity). Send out e-mail communications to sales reps and division team leads to confirm payroll orders had been booked and commission will be allocated within the booking month. The incomplete procedures required to complete tasks would be the hardest part of the job. The most enjoyable part of the job was the team members I was fortunate to associate myself with along with the opportunity for further personal growth.