In keeping with the mandate of C.A.W.E.S. the role of the Program Manager is to ensure, maintain and deliver a high quality service to women in crisis with or without children in conjunction with the Executive Director and the Board of Directors. The Program Manager will have an integral part in assisting with the development, implementation and assessment of all services provided to women and children residing at the Shelter. This position functions in a supervisory capacity for the day-to-day operation of CAWES, which shall include Crisis Workers, Child Support, Outreach, Housekeeping, Reception and practicum students.