Pros: cigna healthcare and 401k
Cons: micromanagement, favoritism, no training, no advancement, no future
Anyone applying for a Lease Analyst position, beware! The job descriptions are old and misleading - a fact they are aware of but have purposefully not updated them.
You will actually be segregated into 1 of 4 teams:
1) call center where your hands are tied and you can do nothing to solve the client's problems and must make up excuses and lie to the client as to why their information is incorrect;
2) finance where you process invoices and rent;
3) workflow where you push documents through the system and deal with the people in India who are making the client's information incorrect; or
4) reports where you run reports out of the database.
If hell is full of micromanagers, then you have arrived.
If you are looking for a place where you do the same monotonous tasks every day, then look no further. A 40 hour work week is unheard of. Be prepared to work between 50-60+ hours per week.
NO TRAINING WILL BE PROVIDED. If you are unable to "figure it out" on your own, you will be treated like trash and placed on a performance plan so they can push you out the door. All the while, you will be blamed for not knowing instinctively what to do.
After work however, you and your family will enjoy weeks of tear-filled evenings while you ask yourself 'Why did I not believe that review I read online?'. I'm making light of it, but it's really no laughing matter.
Turnover is high and it takes months before any action is taken to replace those who have left. Not to mention, even before that person left, the team was already short-handed. Remember those 50-60+ hours/week I warned you of? Well, – more... now make it 70.
There are no HR representatives to monitor behaviours, so managers are allowed to run amuck while the director is either too blind or just doesn't give a darn and lets this fiasco continue.
Since no HR personnel are available to you here - you'll have to call up someone in Minnesota who will then promptly alert the director and management that you have "tattled". Good luck getting on their good side then.
Words and phrases to describe the managers: trashy, insulting, unethical, disrespectful, lacking integrity, hostile, unknowledgeable or flat out stupid in some cases, bullies, slanderous, malicious, deceitful....I'm hoping you get the hint by now.
Promotions are not based on skills, knowledge, or hard work. Favoritism and kissing but are the only ways you will gain advancement. Even if you do accomplish this, the opportunities for advancement are extremely rare.
Pay is minimal. Raises? Bonuses? HAHAHAHAHAHAHAHA.....oh, honey, no. Your manager will get a nice hefty bonus based on your hard work. Good luck getting her to split it with you.
I will say that alot of the people I worked with are good people and I made alot of friends. I do feel sorry for some of the managers who are nice, but unfortunately the actions of the bad ones and the inaction of senior management to reprimand and remove those bad ones from the company, overshadows the good of the others.
Good luck on your job search, but please do yourself a favor and pass this one by. – less