my day started about noon and went until 2:30am, usually 5-6 days a week. On the floor it was about providing the utmost customer service exsperience. I loved meeting new people and dealing with different personallities everyday. I was incharge of 4 outlets, VIP lounge and room service. I had to be hands on and quick on my feet as I dealt with all customer complaints, I was responsiable for ensuring all orders were correct and served in good time. My office work consisted of payroll, scheduling, PTO, shift exchanges and staff training and evaluations.
working with people and providing great customer service
no compensation for long hours because of being managemnt