Cash Store Financial

30 reviews

Cash Store Financial Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
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Great Schedule
Financial Customer Services Representative (Former Employee), Squamish, BCJune 29, 2015
Pros: benefits, hours of opertation
Cons: low starting wage
Sunday/Mondays off, 9:30-5:30, plenty of time to get lunch, good location close to home, great people in the company, great benefits.
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Challenging
Customer Sales Representative (Current Employee), Fort McMurray, ABApril 15, 2015
We have just been bought out by Money Mart the hardest part of my job is up-selling, the most enjoyable part is the people that I serve all day and getting to meet new people all the time.
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its a job
Customer Service Representative (Former Employee), Prince Rupert, BCApril 8, 2015
Pros: i had Monday to Friday 9-5:30
Cons: company was sold to Easyfinancial
this was an ok job until they sold to Easyfinancial
you would get monthly bonuses is you made so much per month
I worked a good schedule 9-5:30 with most weekends off
customers and co-workers were awesome
just wish the pay was better
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Interactive and Exciting
Branch Manager (Former Employee), Dieppe, NBMarch 25, 2015
Pros: Knowing that we were giving the best possible customer experience
Cons: Having regular customers come in sad or on behalf of someone who has died
As a financial service rep my day consisted of dealing with customers and making delinquent calls. Doing bank deposits and collecting payments.
I learned that the more you did the better chance of moving up in the company
Management was friendly and informative
Co workers were hard working and friendly
The hardest part was the customer unable to pay due to life circumstances
The most enjoyment was the conversations with customers while they were in branch
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Fast paced, file management, customer service
Customer Service Loan Agent (Former Employee), Chilliwack BCMarch 16, 2015
Fast paced, file management, customer service, money management, filing, archiving, excellent staff, hard management.
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The best place i have worked thus far
Financial Customer Service Representative (Former Employee), Windsor, ONDecember 5, 2014
Pros: free lunches. bonuses
Cons: there is nothing i would change
I enjoyed working for this company very much. I learned so much from the staff i worked with everyday. I enjoyed going into work knowing that at the end of the day...my boss was happy with my work ethics. The girls i worked with made this also a great team.
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Not my cup of Tea.
FCSR/Manager (Former Employee), Drayton Valley, ABDecember 1, 2014
Pros: non
Cons: cs financial
there is nothing good about this company.

everything from the moment i was fired to the day i quit was a joke.
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Closing my location
Acting Branch Manager (Current Employee), Parry Sound, ONOctober 28, 2014
Pros: regional manager was great- team work with other locations.
Cons: working alone. not great pay
regional manager was a great person to work under. only working alone now. office is closing.
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Pay Day Loan vendor
Branch Manager / Regional Training Coach (Former Employee), Toronto, ONOctober 20, 2014
Difficult corporate culture
Benefits could be improved
Career advancement options unclear
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I enjoyed my job and loved working for the company
Branch Manager (Current Employee), Rocky Mountain House, ABAugust 8, 2014
I thoroughly enjoyed my time with Cash Store Financial. The company is restructuring and unfortunately my branch is one of the many being closed. There are no other positions available at this time, otherwise I wouldn't be leaving
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GOod
Branch Manager (Former Employee), OttawaJune 4, 2014
Tell us about:

a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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Started off great but is a very toxic place to be now.
Marketing Assistant (Current Employee), Edmonton, ABJune 3, 2014
I should have investigated a bit more before taking on a position with Cash Store Financial. I was excited to be with a large supposedly well established company. The people seemed to be nice.

After being promoted to the position of Marketing Assistant, which I might add was nothing as was promised, I quickly learned that things were not as rosy and I had thought.

There were a lot of fantastic people here but now with the credit protection situation and the laying off of hundreds of people, there are very few remaining familiar faces.
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Very uncomfortable place to work
Marketing Assistant (Current Employee), Edmonton, ABMay 20, 2014
Currently Cash Store Financial is under bankruptcy protection. Their business practices are under investigation and it has now become a moral issue for me. There are a number of wonderful people here but I want to be able to tell people proudly where I work.
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A work in progress
Staff Accountant (Current Employee), Edmonton, ABMay 20, 2014
A work in progress. A challenging time in the industry currently translates into job insecurity and the resultant issues.
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fun, productive and fast paced
SALES MANAGER (Former Employee), ABMay 2, 2014
Wonderful place to work, excellent people great chance to advance the Canadian side of the business is fabulous
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Productive and entertaining place to work
Support (Current Employee), Edmonton, ABApril 21, 2014
The staff at Cash Store Financial are fun to work with. The management is fairly laid back. The hardest part of the job is a lot of down time often.
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Would NEVER recommend this company. Not even to my worst enemy.
Financial Customer Service Representative (Former Employee), Interior, BCFebruary 26, 2014
This is the company of a million lies.

They will tell you they will hire you full-time and then give you 20-30 hours.
They tell you that there is room for advancement and that they LOVE to promote from within and then they will over look you - no matter how hard you work and hire people with no experience to be your boss.
You will never get a raise no matter what you do to prove yourself.
They will hire new people on at the same wage as you and not rectify your pay.
I would honestly NEVER suggest this company to anyone.
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productive and
Financial Customer service rep (Current Employee), St. Catharines, ONJanuary 26, 2014
great professional environment, self motivation is key. a lot of attention to detail. customer interaction is the best part.
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meh
Customer service/Loan officer (Former Employee), Calgary, ABJanuary 2, 2014
working here was ok, but I would never work here again. Never got days off when I needed and worked almost every weekend and alone which is scary in a cash place at night.
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low pay / high turnover
Loans Advisor (Former Employee), Edson, ABOctober 7, 2013
Pros: helping people
Cons: lots of quiet time during the day
In this position you are able to help people in a poor financial situation. The pay is very low and as a result the high turn over rate exists. Very little corporate support and no room for advancement.
Claimed Profile
Headquarters
17631 103 Avenue
Edmonton, AB
Employees
1,001 to 5,000
Industry
Links
Cash Store Financial website