Customer Service Representative (Former Employee), Prince Rupert, BC – April 8, 2015
Pros: i had Monday to Friday 9-5:30
Cons: company was sold to Easyfinancial
this was an ok job until they sold to Easyfinancial you would get monthly bonuses is you made so much per month I worked a good schedule 9-5:30 with most weekends off customers and co-workers were awesome just wish the pay was better
Branch Manager (Former Employee), Dieppe, NB – March 25, 2015
Pros: Knowing that we were giving the best possible customer experience
Cons: Having regular customers come in sad or on behalf of someone who has died
As a financial service rep my day consisted of dealing with customers and making delinquent calls. Doing bank deposits and collecting payments. I learned that the more you did the better chance of moving up in the company Management was friendly and informative Co workers were hard working and friendly The hardest part was the customer unable to pay due to life circumstances The most enjoyment was the conversations with customers while they were in branch
Financial Customer Service Representative (Former Employee), Windsor, ON – December 5, 2014
Pros: free lunches. bonuses
Cons: there is nothing i would change
I enjoyed working for this company very much. I learned so much from the staff i worked with everyday. I enjoyed going into work knowing that at the end of the day...my boss was happy with my work ethics. The girls i worked with made this also a great team.
I enjoyed my job and loved working for the company
Branch Manager (Current Employee), Rocky Mountain House, AB – August 8, 2014
I thoroughly enjoyed my time with Cash Store Financial. The company is restructuring and unfortunately my branch is one of the many being closed. There are no other positions available at this time, otherwise I wouldn't be leaving
Marketing Assistant (Current Employee), Edmonton, AB – May 20, 2014
Currently Cash Store Financial is under bankruptcy protection. Their business practices are under investigation and it has now become a moral issue for me. There are a number of wonderful people here but I want to be able to tell people proudly where I work.
Would NEVER recommend this company. Not even to my worst enemy.
Financial Customer Service Representative (Former Employee), Interior, BC – February 26, 2014
This is the company of a million lies.
They will tell you they will hire you full-time and then give you 20-30 hours. They tell you that there is room for advancement and that they LOVE to promote from within and then they will over look you - no matter how hard you work and hire people with no experience to be your boss. You will never get a raise no matter what you do to prove yourself. They will hire new people on at the same wage as you and not rectify your pay. I would honestly NEVER suggest this company to anyone.
Loans Advisor (Former Employee), Edson, AB – October 7, 2013
Pros: helping people
Cons: lots of quiet time during the day
In this position you are able to help people in a poor financial situation. The pay is very low and as a result the high turn over rate exists. Very little corporate support and no room for advancement.