Financial Customer Service Representative
Cash Store Financial-Edmonton - Pembroke, ON

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Why Cash Store Financial? Are you looking for a company to advance your career? Look no further. Cash Store Financial is a well-established and dynamic company that employs over 1900 associates in just over 500 branches in Canada and the United Kingdom. As Canada’s leader in the alternative financial sector, Cash Store Financial offers many key banking and credit products to our clients who are everyday people; including payday advances, money transfers, cheque cashing, prepaid MasterCards®, and bank accounts. With listings on the TSX (TSX: CSF) and the NYSE (NYSE: CSFS), we are positioned for success.

We offer a fun and fast paced environment, and have a proud history of promoting from within. Backed by first rate internal and external training programs, Cash Store Financial’s career opportunities are second to none in the alternative financial services industry. In addition to exceptional career opportunities, we offer a comprehensive compensation and benefits package, a company matching RRSP program, a tuition reimbursement program and flexible hours.

Exceptional opportunity. Everyday People. Cash in with us!
THE ROLE:
Our branch in Pembroke, ON is hiring a part time Financial Customer Service Representative. Our Financial Customer Service Representatives are the first point of contact for our valued customers. They provide prompt and friendly service to all customers, over the phone and face-to-face, and generally assist in daily branch operations. Formal training will be provided.
This temporary position will have an approximate term from December 17, 2012 until February 2015.
Key responsibilities include:

  • Explaining the lending process
  • Helping customers fill out loan applications
  • Performing daily sales calls to current and past customers
  • Promoting sales of credit and loan services
  • Assessing applicantions for loans
  • Managing past due accounts by completing daily collections calls
  • Maintaining the customer database
  • Ensuring customer satisfactions by providing prompt, professional, and positive customer service

For more information on the role and the organization check out: http://ebo.workopolis.com/careers/CASH-STORE-FINANCIAL-SERVICES-INC
QUALIFICATIONS:
As the ideal candidate you will have:

  • High School Diploma
  • Customer service experience obtained in fast-paced retail, financial services, or hospitality setting
  • Strong communication skills with proven ablity to generate sales in-person &/or on the phone
  • High energy, positive attitude and proven ability to contribute proactively in a team environment
  • Strong interpersonal skills, reliability and attention to detail
  • Unquestionable integrity and demonstrated pride in your work

If you enjoy working with everyday people and are friendly, mature, approachable and keen to learn and grow with a thriving company we have a career path worth considering. Join us!!

HOW TO APPLY:
If this sounds like the opportunity for you, email your resume and cover letter to
Branch Manager – Sally Farrell quoting ‘Temp PT FCSR-C325’ in the subject line.
To Apply in Person
126 Pembroke Street West
Pembroke, ON K8A 5M8
We sincerely thank all candidates for their interest; however, only those selected for an interview will be contacted. Please carefully follow the ‘How to Apply’ instructions above to ensure your resume is received for consideration.
Note: All candidates who are offered employment are required to have criminal records check completed.
Cash Store Financial is a proud corporate supporter of the Alberta Diabetes Institute.


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