The amount of liability you take on is not worth what they are paying. Management has not idea what they are doing and tries to be your friend instead of your boss. However, it was the experience I needed to go eslewhere.
Client Specialist (Current Employee) – Toronto, ON – 15 January 2017
Excellent work place with a positive, energetic and safe environment, Great management, and offers amazing intensives.Has opportunities for advancement and teaches valuable sales skills and customers service skills.
Senior Financial Analyst (Current Employee) – Etobicoke, ON – 1 September 2016
CashMoney is a subsidiary company and the parent company is in the States. We need to work hard sometimes to meet the critical deadlines and have worked in a fast paced demanding environment.
I have experienced good team playing and built strong relationship to co-workers. Technically I have learned more advanced Excel skills to do the tasks given and learning something new was challengeable and I have enjoyed the learning processes.
Also my problem solving skills have been developed well for complex issues by uncovering the root cause and applying lasting solutions.
As a team, my co-workers and I have worked well and tried to help or to give a hand whenever we need voluntarily.
Client Service Representative (Current Employee) – Newmarket, ON – 28 March 2016
Fast pace, intense environment. Upbeat and friendly coworkers and clientele. Flexible team who will work around your schedule. Constant opportunity to grow and learn. Excellent customer service skills. Excellent cash handling skills obtained. Great team building environment. Sales driven.
benefits, steady hours, accommodating, fast pace, advancement
Branch Manager (Former Employee) – Ottawa, ON – 20 January 2016
On typical day, you would have to find things to keep you busy, There is a lot of paperwork involved depending on your position. I learned many things working there. I learned different sales techniques, time management skills, and became self taught with MS Office. I found working with management some what difficult at times, as they would ask for your opinion and/or advice, only to have it "shot down" without any conversation. If you were not always on board and/or questioned the direction they company wanted to take, you were no longer in their good books. The staff within the branch was more like a family, and like family you will have your ups and downs. After all you did spend most of your time with them if you are a full time employee. One of the hardest parts of the job, was selling debt to people that didn't have choice. There were times that guilt would take over and I would feel horrible loaning people money, knowing they would be stuck in a cycle that is hard to get out of. That was the push from head office, loan the highest amount possible to ensure a repeat customer. There were many fun times before the company was sold to an American company. The old president would come for a visit, remember who you are and take you for dinner. As I mentioned earlier within the branch was like a family, where we enjoy each other stories and jokes.
free lunches, benefits, flexible hours (for management), outings with head office staff
long hours, rate of pay, advancement opportunities, no set schedules
store manager (Current Employee) – Sudbury, ON – 14 January 2016
great place to work at. Constantly moving and constantly changing. I love the job. They do try to balance work with personal life and are highly flexible. The team at this company is great to work with.
shift lead, csr (Former Employee) – Edmonton, AB – 18 December 2015
Cashmoney was a great place to work with as i learnt how to be concise and accurate with data entry, everyday was a test of patience with the customers but it only made me a better CSR. the advancement in the company is always promised but never followed up on, the emplyee codes are distorted to serve the company and not for any benefit of the employee. overall a decent company to work for but i would not reccomend any one to it.
Client Specialist (Current Employee) – Edmonton, AB – 25 October 2015
... is what you have to do to get any recognition. Management and the prospect of advancement are based on favouritism. We had someone deserving, yet a favourite, move up the ladder pretty quickly recently, however in her stead another was to fill her management role that she had to leave behind and the most undeserving, laziest, unqualified person ended up filling that role. In my personal opinion we had many more qualified and deserving people to move up. This person had just recently moved from part-time to full-time and right away got a raise and preferential and consistent shifts. That left the rest of us to work around their schedule pretty much.
On another note, a positive is that if your store performs well then the staff are rewarded, usually with food. Actually, sorry, always with food. All the money put into buying food for the staff could be better used to pad our tiny paycheques at the end of two weeks.
If you're a lifer looking to do menial tasks on a daily basis then this is the job for you. If you're a normal person under any other circumstance I would suggest staying far away.
I am currently looking for a new job.
PS. They will never, ever, ever, ever give OT. And they will sked the lower wage people to work on holidays to save money. These stores are open pretty much everyday out of the year.
Branch Manager (Current Employee) – Hamilton, ON – 12 September 2015
Fast fun and friendly place with a great attitude and view on client services. Employee development is ongoing for all employees from client service reps to management. There is a lot of daily changes to the way things are done that require attention to detail daily, but as a growing industry that is to be expected. The most rewarding part of the job is being able to provide the best face to face customer service to a variety of individuals as well as coach, train, and develop my team. The duties I performed daily range from front line client services to, preparing, projecting, review, employee development, and follow up. There is always something new to learn and dig into that made the position challenging.
Client Specialist (Former Employee) – Scarborough, ON – 28 April 2015
Long hours, very fast pace work environment, 40 hours weekly (full-time) including weekends. Giving loans as well as collecting loans, sending and receiving money by Western Union, issuing money orders and cashing them.
This company robs people on government assistance.
Assistant Manager (Former Employee) – Toronto ontario – 9 October 2014
Terrible company to work for. No respect for employees. I was an Assistant Manager at a branch and the expectations are ridiculous for the low salary grade. Manager and district Managers have no business ethic nor integrity. Talk about shady. Terrible that they over loan people to push them into a losing cycle. So disgusted. I quit at 3 months because of the sour morale and shady business practices.
Salary, expectations, embarrassing marketing expectations, unattainable targets. Manager haggles over conversion point or MasterCard sales.
Assistant Store Manager (Former Employee) – Toronto, ON – 1 October 2014
Typical day at work included reviewing paper work auditing customers files, coaching the tellers and providing feedback. I learned a lot from this company as they had many different outlets such a s the LEAD Program, Management Development Programs as well as Cash Money University where you could enroll in many different courses. Cash Money always encourages you to develop yourself. Most people at Cash Money are great to work with. Over all it was a great experience and I took a lot of knowledge away from this company