Pros: customer experiences, learning new skills
Cons: little management progression
Typically each day can be different, dealing with customers who mostly need to raise cash to pay for personal needs, this is the main focus of Cashconverters.
Every day starts with general duties which include cash management i.e. (till cashing, card machine procedures & auditing)
Upon opening to the public, I can deal with customers ranging from all – more... the services with offer, these include Buyback, Pawns, Pay day loans, Logbook loans & Laybuys.
These are all services we offer in which customers can borrow money either from household items or jewellery over a 28 day peroid or other services which are based on their income.
I would say i have learned a great sense of judgement regarding customer character and how to approach certain situations.
Co workers are very easy to work alongside as everyone has equal skills and attends the same job role, I work hard as part of a team as i regard it as essential for any company or business to thrive.
The hardest part of my job role is to maintain customer relations, what this means is some customers may get unfriendly part this is something that can be dealt with in a polite and caring manner and this must be adhered to 100% of the time whilst working.
I enjoy all aspects of my job but i mostly enjoy giving my customers the best experience whilst they are in my store, and trying to help their financial issues as best my abilities can enable.
This process is mostly the same everyday but I encounter many different members of the public, each with their own unique situations that can be dealt with in their own way. – less