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CARQUEST Auto Parts
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95 reviews

CARQUEST Auto Parts Employer Reviews

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productive and fun work place.
Customer service and Delivery Driver (Former Employee), Bakersfield, CA – March 26, 2013
Pros: great people, easy job, and great work enviroment
Cons: location brings wierd people in at time.
Fun work environment, great managment, and not a very hard job. Great people to work with too.
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carquest
Store Manager (Former Employee), Alexandria, VA – March 20, 2013
Pros: got a discount on parts
Cons: unhealth enviroment
Typical very busy and lunch on the run because of under staffing. Very poor management never felt so unwant. Had a great staff that I supervised. The hardest part of the job was going. Nothing was enjoyable about the job.
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great atmosphere
Customer Service Representative (Former Employee), Hattiesburg, MS – March 11, 2013
Pros: good people
Cons: bad higher managment
was a great place to work for nice people but the head office were not so great they gave us no warning and closed our store down
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Good coworkers but manager was very unprofessional
Delivery Driver/ Sales Associate (Former Employee), Antigo, WI – March 11, 2013
Pros: meeting new people making friends.
Cons: having a unfair and very tyranical boss.
Work was ok but manager was very unprofessional at times i learned how to run a till and process to follow for deliveries, hardest part was moving the large 55 gallon drums of oil or windshield washer fluid. the most enjoyable part was my coworkers and the people i met on my deliveries.
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A Financial Mess
Transportation Leadership Team (Current Employee), Raleigh, NC – March 10, 2013
Pros: great business plan
Cons: sr management confused and indecisive
Private company and not willing to communicate to the employees of their future plans. Top finance officers not experienced enough to know when not to meddle in the day to day operations instead of focusing on the big picture. Unfortunately the CEO has too much faith in Finance dept who are lost and over their head in the management of the company. – more... Great company and business plan but top leadership needs to be overalhauled. This is the major reason they are # 4 in the industry and will continue to fall. Losing great people and does not know the difference between running lean and a grossly understaffed. – less
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CarQuest review
Delivery Driver (Current Employee), Hoover, AL – March 7, 2013
Pros: days only...no night shift.
Cons: only part time
A typical day is arriving at work, clocking in and immediately loading your vehicle for your deliveries. I love my customers!!! I have learned how to use CQ's system for looking up auto parts and sourcing the ones we don't have in stock. Management is awesome! My co-workers can be a little slower than me at all times...but they get the job done. The – more... hardest part of the job is keeping the phones answered!... The most enjoyable part of the job is EVERYTHING! I love this company and my customers!!! – less
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A place of growth and worthwhile challenges.
Assistant Manager (Former Employee), Chesterfield, VA – March 7, 2013
Pros: great pay. great benefits and simply put an all around great company!
Cons: i no longer am employed there.
My time spent with this company was enjoyable. They really care about the employees. The benefits package was excellent and the pay rates were outstanding. Achievements were recognized. Our clientele were easy going and understanding if/when a problem arose. I'd certainly recommend anyone looking for employment to apply here.
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GOOD VALUES
Manager (Former Employee), RICHMOND,VA AND AUGUSTA,GA – March 4, 2013
Pros: customers
Cons: drive
ENJOYED WORKING AND MANAGING HERE. LEARNED ALOT ABOUT RUNNING DIFFERENT TYPES OF PARTS NEEDS. ALOT OF HOURS AND NOT MUCH FAMILY TIME.
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My duties was to sell auto parts and accessories to business and customers both on and off the phone.
Customer Service Teammate (Former Employee), Phoenix, Arizona – February 25, 2013
Pros: the great customers that always bring their caracters.
Cons: my no-experince manager
Once and order was placed I did pull the parts and deliver them to the customers place of work, on the way back I also talk to prospected new clients. The autocratic manager was not the norm for other locations and did confuse other employees when we would work at other locations. At my store location there was not training, encouragement, or even a – more... simple schedule, again not the norm. my co-workers were great and made the day go enjoyable and fun. – less
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its a good place to work but very slow
car quest deliver driver parts (Current Employee), Stafford, VA – February 21, 2013
Cons: i dont need health benifits..
i enjoy what i am doing . i love my my customers . but there is a lot of lifting involved. management well i am not getting enough hours. i get along with everyone. the hardest part is the heavy lifting. the most enjoyable is seeing my customers every day. the reason for the hours is bussiness is slow
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Worst company I've ever worked for
Supply Planner (Former Employee), Raleigh, NC – February 17, 2013
Pros: doggy daycare across the street
Cons: low pay, no competitive benefits, low morale, no support or investment in employees......everything!
This place is a circus. Used to do well 10-20 years ago and they expanded too quickly, can't keep up with the competition because there is no investment in technology, their employees and upper management is stuck in their ways. Corporate is where old part guys go to die. I've never worked in an environment where employee morale is so low. This place – more... is toxic.

Run far far FAR away – less
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back side doggies
assiosate driver (Former Employee), chicagoland area – February 10, 2013
Pros: was ok at one time
Cons: your a losser if you still work for this company
this company couldnt help themselves out a paper sack there so behind in the times it aint funny treat employees like dirt everone wants to quit just poor attitude no raises and they give it to you in the back side any chance they get
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Hard to work with people
Driver/Counterman (Current Employee), Morgan Hill, CA – February 9, 2013
Cons: unreliable hours
I have people above me who sit on the computer majority of their shift and play flash games. It was a great and fun place to work up until a year or so ago. Very frustrating, I busted my butt to no avail, while people who did nothing made more than me. I was fine with that when everyone worked, but that culture has seemed to disappear
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kept me busy all day which I liked
Auto Parts Salesman (Former Employee), mt pleasant tx 75455 – February 5, 2013
Pros: busy all day, good people to work with
Cons: not enough pay
customer service, I learned how to look up parts for vehicles, my coworkers were nice,
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Great Company To Work For.
Customer Delivery Representative (Current Employee), Phoenix, AZ – January 29, 2013
Management is great willing to help you grow inside the company. I started off as a driver knowing little to nothing about car. Very fast pace learning curve but great chances to move up if you stand out and show that you try your hardest. Coworkers are all friendly very upbeat enviroment. Awesome company to work for.
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Parts Sales
Assistant Manager (Current Employee), Charter Township of Clinton, MI – January 28, 2013
Great place to work with a good group of coworkers and management.
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Good Company
CSR (Current Employee), Mount Pleasant, MI – January 26, 2013
Pros: good workmates, decent discount on products, good hours
Cons: working saturdays, health benefits, minimum wage job
Answer phones, help clients, deliver products, count inventory, & normal cleaning of the shop.
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Constant Layoffs, Company Doesn't Value Employees Hard Work.
Anonymous (Former Employee), Anonymous – January 22, 2013
Pros: pros?
Cons: .......
I worked with CARQUEST for over two years working anywhere from 30-45 days straight. I was one of the countless coworkers that were laid off. CARQUEST doesn't value hard work and if you think you are going to bust your tail and move your way up you are SADLY mistaken. It seems to be the ones that bust their butts and are assets to the company that make – more... it successful are the ones being let go. Absolutely baffles me the way this company operates. It's going to catch up to them one day when they realize all the talent they let go just to save a few bucks on paper I am just going to sit back and laugh. – less
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Interesting and informative work place
Delivery Driver (Former Employee), Waukegan, IL – January 20, 2013
Pros: discount, 10% over the cost carquest purchases the part from the distrubtion company
A typical day of work for me at CARQUEST would be to clock in, check in with the manager to see if there were going to be any special assignments for the day. If there were no assignments I would go to the back and a check to see if there were any orders ready to be driven to their destination. While working at CARQUEST I learned plenty of new automotive – more... related information which has proven handy at times. I loved my management and co-workers, but sometimes I wish that the job was a little more challenging and steady paced. I most enjoyed driving, learning and being in the automotive industry. Cars have always been a interest of mine. – less
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Company doesn't value talent
Product Analyst (Former Employee), Raleigh, NC – January 16, 2013
Constant lay offs even after management repeatedly says no more lay offs are coming. They ask for input from employees but then do nothing with the input. The company cares solely about the bottom line; employee morale isn't even on their radar. Sinking ship and they're taking everyone down with them. Like so many other companies today, they no longer – more... view their employees as assets; they see them as nothing more than a cost factor. – less
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