clients are amazing! poor supervisors and scheduling
7 yr psw (Current Employee) – sarnia – 10 August 2013
The truth behind red cross...you must have a large gap of availability..12-14 hrs just so you can get clients.. you will not work these 12 hrs you might get 6 if you're lucky! ! Even if you have seniority you do not get your hrs. You will not get paid properly for your kms. The scheduling departmant is a complete joke, you can expect to be double booked or not have your clts contacted when THEY have made a change to your clts and yours schedule. They lie about contacting your clts. But mostly you will need a 2nd job benifits are terrible as well as pay! Run, run far away!
easy work, friendly clients
long availability, terrible hrs, intimidating bosses, poor schedulers
Coordinator (Former Employee) – Stratford, ON – 10 February 2018
The management and work environment are horrible - its all about the final dollar even if that means cutting client service short or cutting corners, 'its okay'.
Lack of personal confidentiality - management seem to forget that staffs confidentiality is important too. If a staff confides in a manager/team leader about a personal issue, by days end, everyone in the office knows.
The high turn-over is proof of the poor work environment. those who deserve promotions or appreciation dont get it. Only those who kiss-up and do whatever management asks (even if its morally wrong or dishonest) get promotions, praise and premium shifts/geographical areas.
Most of the non-management staff are very supportive of each other except those who are willing to lie and stab coworkers in the back.
Best way to correct the issue.... clear house, starting at the very top.