Personal Support Worker (PSW) (Former Employee) – Woodstock, ON – 1 November 2017
Company overbooks you with no time to drive between clients. This job does not pay enough for the amount of work you do and the damages done to your car from driving all over the place. Always hard to get ahold of supervisors when problems arise. Usually always a problem with scheduling. The work phone provided rings at least 10 times a day from the office calling. Office WILL take advantage of you and book you for over 8 hours without your permission and hope you do not notice so you have to really keep track of your own schedules. Beyond stressed out working for this company, love the job but very much dislike the company. I have only heard bad things about this company after getting hired.
Community Support Worker (Former Employee) – Barrie, ON – 5 November 2017
Best part of job was the clients. Disorganized. Pay was poor. Base salary was to be topped up by ccac we did not get the $4 top up. Scheduled constantly changed Concerns reported to management with no follow up.
Client Service Coordinator (Current Employee) – Mississauga, ON – 23 October 2017
Like every job, this position has its pros and cons. I really enjoy the scheduling part and dealing with the patients. there is a lot of flexibility in terms of the schedule. The only down side is the stress!
Challenging organization with little to no advancement.
Personal Support Worker (Current Employee) – Waterloo, ON – 22 October 2017
Administration is challenging and at times unorthodox. No care for PSW's schedules or family/work balance. Split shifts are difficult and mandatory. Communication is non-existent between schedulers. Clients are also frustrated. Hours are long and travel is ridiculous, especially when working in a rural setting. You are called with very little notice and your schedule changes a lot.
Poor management, lack of communication, irregular hours and a lot of travel with poor mileage reimbursement.
Scheduler (Former Employee) – Kitchener-Waterloo, ON – 22 October 2017
a sweat shop, low pay and stresful. poor management and they do not care about you. they will use and abuse as far as u let them. ok to pay the bills but not if you have any self esteeme . bad scene overall- see they r putting big push on hiring recently- no wonder!
Very High stressed environment with lack of dirction from management
PSW Scheduler (Former Employee) – Stratford, ON – 3 October 2017
In the beginning this commpany was great to work for but overall experince was lack of direction and support from management. I loved speaking with the clientel and co workers but when you lack the equpiment you need to do the job and management is all about numbers not clientel happiness it makes it hard to do the job. The office manager was not supportive at all and she made you feel like you were worthless especailly if you did raise concern and ask for help or guidance.
As I said I loved the job in the beginning but when the new office manager came on the job became very stressful and unhealthy.
Benefits and wage
long hours and stressful environment caused by internal lack of management
Community Support Worker (Former Employee) – Sarnia, ON – 20 August 2017
Start time usually 8am Break from 12pm - 5pm Evening shift 5pm - 9pm
I learned how to communicate with people from all walks of life. I learned how to follow a care plan designed for each individual. I learned how to perform special procedures under the guidance of a Registered Nurse. I learned how to communicate with members of the management. I learned the different cultures of the agency. The hardest part of the job was keeping the schedule which was often difficult due to the nature of the job. The most enjoyable part of the job was being able to improve each persons day by helping them with their daily activities of living and teaching them ways to cope better on their own.
care more about money the clinet sadifaction or considency
cws (Former Employee) – Sarnia, ON – 13 July 2017
great place to work friendly commutation with client and caregiver poor changing clients times without notification to many people in and out of clients home not training is not excisable too much talking not enough time to fully understand or even to finish training program
Client Support Worker (Former Employee) – Chatham-Kent, ON – 17 May 2017
I was able to build on my personal support skills while furthering my education. They were able to work around my busy school schedule and still allow me to get a good experience of the foundations used for nursing.
Personal Support Worker (Current Employee) – Stratford, ON – 24 April 2017
My day will start around 6 am, I called in to check my messages and if there is any changes. I go from house to house helping seniors, handicapped people. I enjoy working for this company, but they just cannot provided me with enough hours to work. The hardest part of my job is not seeing or being able to to communicate with your supervisor right away.