This position is for a highly motivated individual with strong organizational and multitasking skills. The individual will be in charge of the day-to-day transaction processing for all credit card and ACH payments as well as monthly reporting and ongoing support for a large English speaking client base.
Duties and Responsibilities:
- Process merchant data on a daily basis
- Coordinate, filter and respond to customer inquiries
- Reconcile all merchant accounts with various bank accounts
- Communicate with banks regarding any customer issues/chargeback
- Review and report chargeback’s for each customer
- Prepare and analyze monthly results, including profit margins and merchant PL analysis
- Assisting the MOF with various tasks
- Strong computer skills, most notably Microsoft Excel
- Attention to detail
- Customer oriented service ability
- Autonomous worker
- Excellent verbal and written communication in English
- Industry experience not a requirement, but is considered a strong asset.