Bilingual Training Specialist (Retail)
Career Edge Organization - Toronto, ON

This job posting is no longer available on Indeed. Find similar jobs:Bilingual Training Specialist jobs - Career Edge Organization jobs

DO NOT APPLY DIRECTLY TO THIS JOB. Please register at to apply.

Who is Eligible to Apply?

Recent graduates (including those with self-declared disabilities) who:

  • Have recently (within 3 years) graduated from an accredited college or university
  • Have little or no career-relate work experience
  • Are legally able to work in Canada
  • Have not previously accepted a Career Edge paid internship

Internationally Qualified Professionals who:

  • Have the equivalent of a Canadian Bachelor’s degree and a completed education credential assessment
  • Have at least 3 years of international work experience in their chosen field
  • Have little or no career-related Canadian work experience
  • Have been in Canada for less than 3 years
  • Are legally able to work in Canada

About the Job

Job Description:
What's the Gig?
Working with the Virgin Mobile Training and Communication team, you will be responsible to deliver sales training to Virgin Mobile's Channel Partners, including National Retail, Virgin Mobile Corporate stores and new channels. You will need to synthesize complex requirements into creative training material and sales tools that adhere to our Brand Guidelines. Your focus will be living the Brand through both training design and delivery activities by understanding the needs of our retailers in order to provide them with the most relevant information, while staying on top of new/in-market campaigns.

The really important stuff...
Training Design:
o Shaping the reception of the Virgin Mobile brand in both English and French in all retail channels in Canada.
o Deliver face to face training at various training events both internally and externally for Virgin Mobile
o Represent Virgin Mobile at events and tradeshows with audiences of over 200
o Look at new ways of delivering training which drives engagement, reduces cost and delivers against brand principles
o Accountable to ensure timely delivery of training for all organizational needs and identifying optimal vehicles to accomplish goals.
o Own the creation and maintenance of Sales Tools and Job Aid
o Manage delivery assets
o Thorough understanding of the Virgin Mobile brand & culture that’s reflected in all designed materials
o Design live training and sales tools for multiple sales channels, adhering to Brand guidelines
o Partner with the Brand Team to gather creative assets
o Design messaging with creativity and clarity, determining the most appropriate training vehicle.
o Identify support gaps within various business groups (Care and Channel) to mitigate issues through training, process or communications

Minimum Education:

Mandatory Qualifications:
What are we looking for from you?

o Bilingual in English and French is required
o University degree in business, communications or education
o Strong training delivery skills - can deliver training materials in a fun and interesting way to large and small audiences at various levels of the business
o Solid Instructional Design skills – ability to synthesise content into simple, fun, on-brand messaging
o A sense of humour and creative flair
o A competitive streak and determination to win
o Solid attention to detail
o Knowledge of the wireless and retail industry
o Strong organizational and prioritization skills
o Travel within Canada: 25-50%
o Valid Driver’s License and Vehicle required

Additional Qualifications:
What else are we looking for from you?
o You must be passionate about what you do
o You must bring creativity to your training design and execution
o You must love to laugh, have fun and have a positive attitude

Other Information:
What’s working at Virgin Mobile like?
o We're seriously fun. We value fun and encourage it as a management style and as a culture. We work hard, but party even harder.
o No strict hierarchy. Communication flows several ways at Virgin Mobile. Good ideas come from anywhere and everywhere.
o Speak your mind. If you've got a concern we give you ways for expressing your views and opinions without worrying about ticking anybody off.

Thank you for your interest; only applicants who will be interviewed will be contacted.