Medical Secretary
Cardiacare Dignostics - Scarborough, ON

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  • Greet clients and visitors in friendly and professional manner both in person and over the phone
  • Answer phones and direct to the appropriate person
  • Answer client questions and resolve customer complaints, escalating to appropriate party as required
  • Book appointments accurately in the scheduling system and placing reminder calls to executives regarding their annual appointments
  • Register patients and provide guidance for completion of all necessary paperwork relating to their medical appointment.
  • Book patient follow up and referral appointments
  • Setting up the Executive lounge in the morning; providing support in keeping lounge tidy as required
  • Process payments by cash/debit/credit; reconcile daily transactions and prepare cash summary report
  • Prepare medical paperwork and labels for charts and forms
  • Verify and update patient demographic information in databases
  • Work collaboratively and effectively with all team members to provide a welcoming and client focused environment
  • Perform other general clinic/administrative duties including data entry, filing, faxing, photocopying, printing documents and maintaining the front reception area