If you think customers take their problems out on you, try the manager.
Pros: free food, good people to work with, close to home
Cons: abysmal management, heat
I started at Harvey's over a year ago, started off fine until they stopped my training midway through and the GM tried to bribe me with a reference letter to quit. At this point other supervisors told me I was doing fine or more than capable.
Through my academic year I would always call in sick on the days the GM was working, call me immature but I've worked in a variety of settings, and never once have I ever felt worthless, or anxious going to work. As a lefty, my GM also believes that I need to "write like a human being". This was taken to HR, in which they understood, however the RAM told me to quit at the expense of the GM's poor managerial skills.
The job is alright, a bit better than other franchises, the people I work with are fantastic, and getting hours is like being in the Hunger Games.(Favoritism)
Sincerely, an employee who can't even get 19-21 hours or request for them without having them cut because the GM actually "thinks it's funny to hear me ask for more".