If you think customers take their problems out on you, try the manager.
Counter-Staff (Current Employee), Whitby, ON – June 25, 2014
Pros: free food, good people to work with, close to home
Cons: abysmal management, heat
I started at Harvey's over a year ago, started off fine until they stopped my training midway through and the GM tried to bribe me with a reference letter to quit. At this point other supervisors told me I was doing fine or more than capable.
Through my academic year I would always call in sick on the days the GM was working, call me immature but I've – more... worked in a variety of settings, and never once have I ever felt worthless, or anxious going to work. As a lefty, my GM also believes that I need to "write like a human being". This was taken to HR, in which they understood, however the RAM told me to quit at the expense of the GM's poor managerial skills.
The job is alright, a bit better than other franchises, the people I work with are fantastic, and getting hours is like being in the Hunger Games.(Favoritism)
Sincerely, an employee who can't even get 19-21 hours or request for them without having them cut because the GM actually "thinks it's funny to hear me ask for more". – less
Home Service Agent (Current Employee), Toronto, Ontario – February 7, 2014
Pros: flexible work at home hours
Cons: low remuneration
This contractor service work is very flexible. The agent works from home at the schedule he/she defines (including contract guidelines), and gets to speak with a wealth of individuals all across Canada. All calls are recorded, for the ensurance of call compliance. However, the management are very understanding of the personal problems that can and will – more... arrise from time to time. – less
Cashier/Garnisher (Current Employee), Mississauga, ON – August 18, 2013
Pros: free drinks and 20% off on any cara company loctaion
A typical day at work would be making food for the customers, taking there orders and making sure the place is clean and in good shape. I learned to be more professional and nicer to people and to how much of a pain it is when people don't pick up their trays when they are done and dump them in the garbage because i used to be one of those people but – more... now i make sure i clear my table because it's a real pain sometimes. Everyone is like family, even though we may not like some people we don't start anything at work because work is work is not a time to let your anger get the best of you because of some co-workers. The hardest part of my job is when the customers may be wrong but we have the customers always right policy so even if the customers may be wrong we still have to respect what the customer wants and take the fall for what ever happened. Meeting new people and just being around people that you may not see or never see again and you getting to hear some of their stories of places, things they experienced. Also the relationship with my co-workers – less
Customer Service Representative (Former Employee), Scarborough, ON – June 4, 2013
As a customer service representative, I dealt directly with clients over the phone to resolve any issues they had with the food or service. It was a great job to learn how to deal with difficult situations, to handle issues efficiently and to ensure that clients are satisfied. I worked at CARA Operations when the company was experimenting with new programs – more... which sometimes delayed calls and required employees to adjust to the new programs, but overall it was a great learning experience. The job has allowed me to learn to be patient, efficient and a quick thinker. – less
It was a great place to work I really enjoyed the wonderful people customer and co-workers a like
bar back/host (Former Employee), Etobicoke, ON – January 22, 2013
Pros: cool spot to work
Cons: not as much time off as i would like but such as life
A lot of cleaning smiling customer and co-worker communication. Being always on your toes. That is great because i like to keep it moving. I learned that that people like to smile more than they are willing to admit,and that working in a kitchen is alot harder than i anticpated the front of the house is where i be long. The people that i worked with – more... were absoulutely awesome and i hope the new location that i end up in is comparable to that one. Work is work to me no asspect of the job was to challenging. What brought me the most enjoyment was putting a smile on the customers face, that is fullfilling. – less
Receptionist Intern (Current Employee), Chicago, IL – July 22, 2014
Pros: the atmosphere is positive, motivational and diffinitely a place recommended to work.
Cons: no work place is perfect
The impact I had during this time of interning for a non for profit called The Cara Program which is a job readiness through life transformations program. The Cara Program also prepares and inspires motivated individuals to break the cycle of homelessness and poverty, transform their lives, strengthen our communities, and forge paths to real and lasting – more... success in there personal and professional life.As a Receptionist Intern, the people who work here truly believe in their mission statement of Intergrity , innovation & transformation.
A typical day at the office is :
Intensely working under pressure with great practice in accuracy with multi tasking. Helping many students, volunteers,clients with name badges,paperwork, coping,faxing, scanning etc.Possibly re-directing people of where they are suppose to be.
This environment is ideal to me because: I am looking to work in the admistrative field preferably in a Real Estate office bc one of my personal goals is to own a 3 story/ 6 apartments/ or a lofts and rehab the units myself each with a different decorative difference to each one all decorated by myself. – less
The time I spent working at Cara was very beneficial for me with the extra knowledge i gained from training provided within the company.
Disability Support Worker (Former Employee), Woodville South Australia – April 27, 2013
Cons: long hours
I enjoyed my time while in the employment of Cara. I was regarded as an active team member. I learned that people with a disability have a great sense of belonging to the community.The hardest part or the job was leaving the friends I had made with the clients and staff members. management were always there to assist you in any way they could.working – more... with clients that had Mental Health issues was rewarding and a typical day would be being asked the same questions over and over again. – less