CAPREIT Employee Reviews

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Excellent work environment
I.T Operations Analyst (Former Employee) –  11 Church st9 January 2018
I was a pleasure work, if I had the choice I would go back to work there. I liked all my co workers and the company events also the internal office games and events
Pros
Company events
Cons
Pay is low
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Nightmare
Administrative Analyst (Former Employee) –  Scarborough, ON4 November 2017
Not a place you want to be....management is poor, no team work, no opportunity to advance your career. No year end bonus or appreciation from management.
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fun workplace with pool table
Bilingual IT Operations Analyst (Current Employee) –  Toronto, ON24 October 2017
• Administered and maintained user access controls, processes, and procedures to prevent unauthorized access, modification, or misuse of CAPREIT resources.
• Opened and updated Request for Action (RFA) problems using Remedy database; created and submitted SAP requests for needed parts to resolve RFA actions.
• Conduct risk assessments and collaborate with various departments
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Very stressful job with a lot of turnovers
Site Administartor (Former Employee) –  New Westminster, BC21 September 2017
I tried to do my best , but nobody care about the team. They are very good by presenting themselves as a top employer , benefits this is the trap. Later you will find who they are. I will never return to that job and I strongly recommend if you are a vertical employ to think twice before get the job.
Pros
-nothing
Cons
long hours, stressful
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Do NOT work here!
Leasing Specialist (Former Employee) –  Halifax, NS29 June 2017
If you end up in Halifax be prepared to be screamed at every day by your OM. Honestly don't bother coming here. They expect you to be fully trained on everything in 2 weeks, without proper training. The workload is overwhelming.
Pros
Some of the Toronto employees
Cons
Everything else.
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Excelent company
Janitorial Cleaner (Former Employee) –  Whitby, ON30 April 2017
Excellent work environment
Flexible schedule
Great company
Good employee benefits
Good for career
Training is good and frequent
Dental coverage and medicine
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Workplace Culture
Leasing Specialist (Current Employee) –  Halifax, NS24 March 2017
My favorite part of working at CAPREIT was the feeling of family you felt with your colleagues. My managers were open and easy to talk to and you actually worked as a team, in more ways than one!
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Learning experience
Operations - Leasing Specialist (Current Employee) –  North York, ON25 January 2017
Good company to learn from regarding Residential Real Estate from both the residential side and also the investment side.

You learn how to deal with tough situations regarding tenant issues, work issues, and many ways to combat any issue that may arise.
Cons
Pay
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Building Administrator
Building Manager (Former Employee) –  British Columbia4 December 2016
This is one of the worst property management companies to work for.
This company has no respect for their employees and treat their tenants terribly.
Pros
Work you to death
Cons
Below acceptable wages for your duties
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Comment – 16 June 2017

You hit the nail in the head with this comment 100%.
If you think they treat their staff like crap try being a tenant in one of their buildings when having to deal with the rudest most uncaring people.

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ok
Commissionaire (Current Employee) –  Quebec City, QC4 November 2016
Savoir faire avec le chef d'équipe, ne prend pas note des difficultées rencontrer et du temps.
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Travail qui est très intéressant 'mais' il y a un 'mais'....
Manager (Former Employee) –  Montréal, QC1 October 2016
Manque totale de connaissance de la personne en charge côté maintenance / rénovation. Ne comprend pas qu'une entreprise tel que Capreit puisse mettre une personne même avec une bonne volonté d'apprendre dans un poste comme celui là. Beaucoup de déplacement et de perte de temps dû au manque de connaissance de la personne en charge. Cette personne va constater la plainte mais n'a aucune notion d'où vient le problème, donc lors de la remise du work order, le travailleur doit aller constater le problème, aller chercher les matériaux nécessaire, faire l'investigation etc... Travail en double et en triple quelquefois du fait du manque total de connaissance. Même lors des inspections des vacants, l'inexpérience entre en ligne de compte, manque des détails sur travaux qui devraient être corrigés ou fait, parce que l'on doit retourné avant la livraison du logement.
Cette personne n'accepte pas beaucoup l'expérience qui peut lui être donné ( par moi entre autre ), elle doit surement avoir un complexe parce que répète régulièrement que les ''big boss', sont là pour la 'backer' si certains ( en parlant des anciens employés ) essaient de lui nuirent.
Ce poste en est un ou il faut avoir les connaissances nécessaires au minimum, mais il n'en est rien. Être capable de donner des bons de commande à des sous-traitants pour certains travaux ou céduler ceux-ci ne fait pas de quelqu'un un contremaître. C'est certain que quelqu'un doit apprendre quelque part mais pas dans un projet comme celui là. À plus petite échelle aucun problème mais ici c'est trop gros pour une personne avec Zéro expérience
  more... dans ce domaine.
Dans mon cas je ne crois pas rester là longtemps non plus du à la distance aussi la déception pour l'apport d'idées qui pourrait être bénéfique à cette personne.
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Pros
Avantages sociaux, et gens entretien très cordiaux et gentils.
Cons
Énumérés plus haut, distance lointaine
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Productive and friendly environment
Leasing Specialist (Former Employee) –  Toronto, ON16 June 2016
I have learned a lot in Capreit as a Leasing, Site Administrator. I t helped overcome in my role as a rental agent. I am ready to obtain a challenging position with a growth oriented organization where I may be challenged to apply my skills in a new path in my career.
Pros
Free events
Cons
n/a
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Challengin work site
Resident Manager (Former Employee) –  Toronto, ON9 March 2016
A typical day at work at capreit was to do the daily security check around the building. Then the second item would be to check with the onsite manager to see if there was a especial duties to be performed for the day. If there was, they usually meant to fix something broken in tenant's apartment like changing a broken fosset or replacing a broken cartridge in it.
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Gained people skill
Building Operation Manager (Former Employee) –  Toronto, ON20 January 2016
Leaned a lot about residential building operation and management.
Developed people skill and team management skill.
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Good People but Very LOW Pay
Leasing Specialist (Current Employee) –  Etobicoke, ON29 October 2015
Good Training & learning opportunity, Supportive management.
Very busy & Stressful for job & Embarrassingly low Pay !!!!
Pros
Trainings and learning
Cons
Lowest Pay
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Good place to learn
Corporate Accountant (Current Employee) –  Toronto, ON3 September 2015
It is really a good place to develop all your business skills. CAPREIT is using SAP which is a very good ERP system and experience to put on your resume.
Pros
Sap
Cons
Salary increase is limited
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Environnement de travail
Analyste des revenus (Current Employee) –  Québec24 August 2015
L'équipe de travail est jeune et dynamique, ce qui rend le quotidien très agréable.
Pros
Excellent régime d'assurance collective
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Unprofessional management in BC responsible for high turnover rate of qualified maintenance staff
Maintenance Person (Former Employee) –  New Westminster, BC and Coquitlam, BC23 July 2015
I worked as a Maintenance person for Capreit properties in the province of British Columbia during the past four years. My first two years under the old management were smooth and fair. I felt support and respect from the management staff. We worked as a team and had common goals and values. The final two years were full of stress and undue behaviour brought in by the new executive management (I am talking about BC only) as well as middle management. Below are some comments on the current Capreit state:

1. Management in British Columbia (New Westminster, Coquitlam, Richmond, Vancouver) is unprofessional and unqualified to do their job. I believe that few of them (if any) have university education in property management and/or rental property management license. I do not see any Capreit advertisements with these requirements. Some managers like advising on how to proceed with maintenance tasks, however, their advice usually result in double costs and losses for the company. Nobody cares since it is company’s money, not their own funds.

2. Management is not capable of managing human resources. Front line personnel is not respected and treated as garbage. Management is rude and aggressive. Abusive language is welcomed and promoted in the work place. Tone at the top (in BC) supports and propels such behaviour.

3. If there is a conflict at work, top management will listen only management side of the conflict and will base their understanding of situation, conclusions, and decisions on management words. Top and middle management seem to be unaware about statements
  more... that some people make in a bad faith. Since managers are unprofessional, they are unable to apply professional skepticism and to stop or investigate the actions of the false accuser. Management likes scammers, therefore, gossips and stories circulate in the company negatively affecting reputation of those who have integrity, honesty, and ethics.

4. Management in BC promotes double standards. There are “good” and “bad” maintenance guys in the company. “Good” guys speak good English; nobody expects them to work. Everything is not fixable for them, and management is always ready to call for sub-contractors to fix the problem. “Bad” guys work hard and cover all problems and emergencies, but who cares – they are bad, because they are not manageable (not licking). Skilled and knowledgeable people are not welcomed in Capreit, because they are independent and difficult to be blamed for management mistakes. Unprofessional management needs subordinates that they could easily put at fault disguising their own deficiencies.

5. Top management mix their personal emotions (likes and dislikes) with the business relationships. It is not in the best interests of the company, tenants, and shareholders to dismiss diligent staff on the ground of personal antipathy.

I agree that there are no people whom you cannot replace, but the quality of work (including tenants satisfaction) might be compromised with the high turnover rate and underperformance of front line personnel. Repeating advertising of maintenance positions indicates that labour market lacks qualified human resources. On the other hand, it is a result of internal corporate problems - management mistakes and wrong decisions. Increased salary ceiling for maintenance positions will not help to overcome these problems.

Qualified and knowledgeable workers are valuable assets of the company; they should be respected and motivated to continue working for Capreit. Staffing problems in BC that Capreit is currently facing are not about maintenance (bad guys); those problems are directly attributable to the actions of the top and middle management. Top management in BC promotes anti-Canadian values in the work place, therefore, many trustworthy and reliable employees have to leave. Tone at the top negatively influences all aspects of business operations.

I don’t recommend working for Capreit properties if this situation remains.
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Pros
Management tells you about team work and trust
Cons
but there is no trust (the motto is - Do not trust anybody!). In addition, you are the only one in the team, always guilty and poor
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Questionable, arrogant, biased job culture. Unprofessionalism
Maintenance Technician (Former Employee) –  Richmond11 July 2015
Started working as a maintenance June 2010 in New West then was moved to Richmond to serve more than 400 units alone. When reached top salary rate had always been found fault with. No facts and or complaints from tenants and co-workers related to performance, relationship, always kept positive attitude. Most recently have been wrongfully dismissed based on prefabricated blatant lie.
Cons
employees are being coerced to take part in ``corporate events`` such as bowling parties, pub getaways etc
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Good company to grow with
Regional Administrator & Revenue Analyst (Current Employee) –  Toronto, ON9 July 2015
The Office days are busy and sometimes under stress when we have to deal with emergencies, but the end of the day is rewarded with the feeling that we are a great team.
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Overall rating

3.3
Based on 58 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.2
Job Security/Advancement
2.9
Management
3.2
Culture
3.2