Pre- Sales Technical Support
Capital Tech Consulting Inc. - Montréal, QC

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Ideal candidate will have a solid IT background, pre-sales experience (client facing) and the ability to train new customers on our software product. Candidate can be located anywhere in Quebec, but have the ability to travel 40% of the time. Bilingual French/English is must.

Responsibilities:

You will be assisting the sales team in achieving, meeting or exceeding our stated financial quotas and targets by apply and continuously improving implementation, training and support drills to ensure solution adoption and ROI validation. You will work as a trusted advisor to provide solutions to our clients’ needs, perform on-site installation, training, and support of software/workflow solutions and complex equipment and software systems. Moreover, you will support internal teams in the analysis and identification of solutions for the Canadian Marketplace and assisting in the testing of new releases, solutions and workflows prior to release to the Canadian Marketplace.

REQUIREMENTS

Professional Qualifications and Skills:

-Post-secondary education or equivalent in at least two related disciplines (Computer Science, Automotive Industry, Education/Training).
-Two or more years of related experience, with an understanding of client server & network environments, PC operating systems and hardware platforms
-Solid stand up training and presentation skills
-Ability to multi-task, respond and reacts to a variety of different critical issues simultaneously.
-Strong analytical and problem solving skills
-Mother tongue French and bilingual is required

Personal Characteristics:

-Highly output focused with drive for consistently overachieving results
-Excellent interpersonal, communication and presentation skills in front of customers, prospects, sales meetings, tradeshows and executives
-Ability to delegate responsibility and commensurate authority to the organization but still remain hands-on with attention to detail
-Willingness and ability to travel 40% of the time within Canada with occasional travel to the U.S.
-Affinity for building strong relationships with multiple teams in a matrix environment
-Ability to thrive in a fast faced, often changing environment

Excellent compensation with full Benefits. $ 60k base


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