Customer Care Agent (Former Employee) – Moncton Area, NB – 18 April 2017
just prefered something with a more set schedule. I am a mom of a younger child and would have liked something better than a shift bid to rely on. Other than that I loved the job. It was a great atmosphere just not right for me on the time schedule
Customer Service Associate Tier 1 and 2 Support (Former Employee) – 603 milner ave – 24 March 2017
not a good place to work for any single mothers or any mothers with no family support. the management at this company is worse i have ever experienced. benefits are great salary is alright, but the most stressfull and disorganized company.
Bilingual Call Centre Representative (Former Employee) – Montréal, QC – 24 March 2017
Teams are well organized with frequent meetings and one on one every week. Team leaders are helpful and coaching is done in a respectful manner. The connection between the higher up and the employee's needs improvement.
Account and Risk Manager (Former Employee) – Toronto, ON – 23 January 2017
The senior staff and coworkers at Capital One were like a second family to me. I have learned a ton during my time there. It was unfortunate that, after many years, I realized that consumer finance wasn't a suitable career field which made me leave the industry as a whole.
If consumer finance was my field, i would have definitely remained in the company longer.
Benefits, compensation, company events and perks, great coworkers
Customer Service Representative (Current Employee) – Toronto, ON – 27 December 2016
A typical day at work will be answering incoming calls. Capital one is a great place to work with a work and life balance. Co-workers are all friendly but not much time to interact with them because of the calls coming in.
Account specialist (Current Employee) – Scarborough, ON – 7 December 2016
they treat the employees well, lots of benefits and employee appreciation events. moving up is a tad bit hard but doable. Management is less than mediocre as the managers are subjective and can have a lot of say as to moving up of even your termination basedo n their emotions rather than your performance.
Business Process Manager (Current Employee) – Toronto, ON – 3 November 2016
Assisted in training and introducing new products and programs to new and existing staff members Met with clients face-to-face on a regular basis to introduce new products and collect product requirements Build strong relationships with new and existing clients to ensure repeat business. Research and interpret current and future processes and techniques and industry best practices to improve revenues and efficiency, resulting in over $500,000 of annual revenues.
Business Intelligence Analyst (Former Employee) – Toronto, ON – 2 October 2016
The organization has good,friendly and developing environment. Every day you get new challenge. Every day you get something new to learn. Personally, I think if you continue doing your work well and continue to update your knowledge in your domain, then you will experience a lot of growth