The typical day at work is when i have to handle with the customer, where i have to pronouce their names correct, and handle with a bad customers with attitude. Cant show customers our mood swings and stressing.
What i have learned is to control with customers, how to take a proper call, challenge the customers and with my co-workers. I love to challenge. I love all my co-workers because we all got good team player, we always help each other, solve problems when we all need help and ask our supervisor for good answer when customers ask us when we dont know what good answers to get, thats how i get alot of experience.
To be honest the hard part of the job is customers, when i get rude customer when they get so mad and starts yelling, swearing and gives us the big stress where we gotta handle myself. But that gave me the good experience. Hard part is keeping everyone happy.
Management, its a good place to work, everyone at work is easy to get along with including management, they help you when we need help and not sure of or aware of what i am doin. Comfortable place to work.
Enjoyable, fun, very busy with clients, the time flies fast, the managment and my team, always on the phone, keeps me busy , its very fun challenging with my co-workers. I enjoy speaking with clients and helping with them to reach their goals