There is a lot of computation to gain bones and benefits in work.
Fraud Agent (Former Employee) – Quebec City, QC – January 31, 2016
i learned a lot about fraud in banking credit cards , and how to discover when i face any case is fraud or not and how to prevent fraud to be done, and how to advice people to save themselves from fraud . management was very good management in everything from benefits , supporting employs to improve themselves , encourage employs by doing computation to gain more benefits . All the colleges were very helpful and all the managers as well. computation is the most enjoyable part of the job
High turn over rate, A lot of politics in the office
Data Analyst (Former Employee) – Toronto, ON – December 10, 2015
I am so happy that I left Capital One. There are a lot of politics in the office, and the mangers are not qualified(in terms of both job required skills and management skills). I feel much happier at my current work.
Great experience,learn alot of interesting techniques
banker (Former Employee) – milner 301 – September 30, 2015
Capital one was very professional with great growth opportunities.They also had premium pay which was a great opportunity for people to get a little bit more income and also for people who did not mind working awkward hours.Over all it was a fun experience.A typical day at work is,get in 15 minutes early go to my desk,turn on computer.Once pc is turned on i log into all the different systems i will be using that day (around 7).Put on my head set then log into the queue when my shift starts.
very good lunch room with
not alot of management on the floor during after hours
Technical Writer/Editor (Former Employee) – Toronto, ON – February 7, 2015
I learned a lot about the financial services industry while at Capital One...particularly relating to direct mail and how to catch a reader's eye. My supervisor was a really knowledgeable guy with a good sense of humour, so it was fun to work there!
Sr. QA Analyst (Current Employee) – Toronto, ON – February 2, 2015
One time we faced a situation to complete the Test cycle under a typical time lines. In that situation by following the release note, I prepared the regression test set which contains selected test cases related to fixed defects and the test cases related to new requirement to achieve the complete regression test cycle in a given time. With the team work we are able to reach the dead line.
Call Center Relation Specialist (Former Employee) – Laurel, MD – June 29, 2014
Overall the company is a good place to work. There a plenty of family oriented events and great incentives for the employees. The only problem I've had working there is the contact center your more of a number than an employee so although you can be recognized everything is completely based on the numbers you receive. Also they offer shift bids which don't work out well when it comes to having younger children.
Loss Mitigation Officer Late Stage Collections (Former Employee) – Newmarket, ON – February 9, 2014
Highly competitive environment Capital One auto finance at Allied international Credit is housed in a facility that has an onsite gym as well as newly added recreation room and prayer room. The work is repetitive and intense but in a call center environment a certain level of urgency is expected. Moving up in the job can become difficult due to the high turnover from stress involved and staying long enough to take advantage of those opportunities can be an issue. This job is not for all types of people. Renovations are making the workplace a better place to be in.
competitions and bonuses
constantly changing requirements for bonuses to be awarded