Results-oriented professional with exceptional work ethic.
Operations Supervisor (Former Employee) – Plano Tx. – 12 June 2014
· Charged with resolving non-routine escalated issues regarding policies and procedures related to auto loan customer accounts · Researched and resolved complaints brought against the corporation through social media and standard means of communication · Analyzed and authorized customer requests to ship financed automobiles overseas based on evaluation of credit history · Uncovered fraudulent activity and recommended changes to policy and procedure to prevent future losses · Researched and resolved misapplied payments · Prepared and balanced all credits and debits to account for all transactions · Performed account maintenance using Shaw ICS software
IT Engineer and Project coordinator (Current Employee) – Toronto, ON – 30 October 2017
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Customer Service (Former Employee) – Toronto, ON – 27 October 2017
They hire temp staff and make them work and entire year with the promice of permenant hire out benefits and can let you go at any moment, there is alot of favoritism also, if you are a temp or contract yu sift can change at any moment and are required to show up with out ample notice