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1,772 reviews

Capital One Canada Employee Reviews

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Capital One
SR Recruiter/Sourcer (Current Employee), North York, ONFebruary 10, 2015
Pros: excellent communication and openess
Cons: it's in north york.
Excellent place to work. I really enjoyed my time with this company. Everyone really takes the time to listen and help whenever needed.
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Great experience; easy-going supervisor
Technical Writer/Editor (Former Employee), Toronto, ONFebruary 7, 2015
I learned a lot about the financial services industry while at Capital One...particularly relating to direct mail and how to catch a reader's eye. My supervisor was a really knowledgeable guy with a good sense of humour, so it was fun to work there!
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Productive and encouraging
Sr. QA Analyst (Current Employee), Toronto, ONFebruary 2, 2015
One time we faced a situation to complete the Test cycle under a typical time lines. In that situation by following the release note, I prepared the regression test set which contains selected test cases related to fixed defects and the test cases related to new requirement to achieve the complete regression test cycle in a given time. With the team work we are able to reach the dead line.
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productive fun place
Project Manager (Former Employee), Toronto, ONJanuary 19, 2015
Variety of roles and wonderful job rotation
Excellent work life balance
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friendly and helpful coworkers
Data Entry (Former Employee), Toronto, ONOctober 22, 2014
Great place to work
9-5 job
coworkers were very friendly and helpful
most enjoyable part was to interact with the diverse coworkers
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Productive
Customer Service (Former Employee), st.catharinesJuly 27, 2014
Intersting especially calling customers that do not want to be ccontacted
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very good
Customer Service Representative (Former Employee), Cambridge, ONJuly 26, 2014
I enjoyed my work at capital one. because I like to work with people. staff at that time was so cooperative to me.
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Very good overall
Collections Officer (Former Employee), Montréal, QCJuly 20, 2014
Many rewards offered for good achievements .
Great benefits and good salary.
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Pretty Good Company
Call Center Relation Specialist (Former Employee), Laurel, MDJune 29, 2014
Overall the company is a good place to work. There a plenty of family oriented events and great incentives for the employees. The only problem I've had working there is the contact center your more of a number than an employee so although you can be recognized everything is completely based on the numbers you receive. Also they offer shift bids which don't work out well when it comes to having younger children.
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Productive
Data Entry and Customer Service Rep (Former Employee), Toronto, ONMay 15, 2014
Productive company. Hard workers, Large client base, Friendly co-workers.
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Analyst
Data Analyst (Former Employee), lots of opportunitiesApril 23, 2014
Pros: lots of opportunities; very stable; multi-cultural working environment
Cons: lots of opportunities; very stable; multi-cultural working environment
lots of opportunities; very stable; multi-cultural working environment
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NCO Financial Service Capital One Bank
Fraud Agent (Former Employee), MontrealApril 18, 2014
Capital One Bank was a Very Professional Environment, Dealing with Customers Open Credit Card Account, Taking care of Customers Fraud charges that appears on there Card.
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one of the better jobs out there
Loss Mitigation Officer Late Stage Collections (Former Employee), Newmarket, ONFebruary 9, 2014
Pros: competitions and bonuses
Cons: constantly changing requirements for bonuses to be awarded
Highly competitive environment
Capital One auto finance at Allied international Credit is housed in a facility that has an onsite gym as well as newly added recreation room and prayer room. The work is repetitive and intense but in a call center environment a certain level of urgency is expected. Moving up in the job can become difficult due to the high turnover from stress involved and staying long enough to take advantage of those opportunities can be an issue. This job is not for all types of people. Renovations are making the workplace a better place to be in.
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Experience Recruitment Coordinator
Recruitment Coordinator (Former Employee), TorontoDecember 3, 2013
I was hired as a contract recruitment coordinator to Support both professional and Campus recruitment initiatives.
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Fun, exciting, Productive
QA Analyst (Former Employee), Toronto, ONNovember 22, 2013
Pros: positive atmosphere
Exciting, good learning process
Learned good Management skill, good time management skills
Management was extremely dynamic and good atmosphere
Hardest part was complicated business rules and procedures
Most enjoyable part of the job was good team, who were always encouraging, guiding and enthusiastic. Learned lot of testing techniques which helped me grow as a tester.
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Employees are general smart and great team players
Process Manager (Current Employee), Toronto, ONOctober 24, 2013
Pros: work / life balance
Cons: lack strong senior management / leadership
Fun place to work with a lot of younger employees when compared to a typical bank.
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• Around 6 years of experience in Software Development Life Cycle with emphasis on Quality Assurance. • Experience in System Specification Analysis, T
QA Automation Analyst (Former Employee), Hamilton, ONAugust 1, 2013
• Worked closely with clients in gathering and reviewing the business requirements for each Sprint/Release.
• Understood SRS and kept track of the new requirements/change in requirements of the project.
• Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules.
• Performed and planed functional, regression testing, integration testing, system compatibility testing, and User Acceptance Testing.
• Involved in generating test plan, test cases using HP Quality Center.
• Wrote SQL queries to test the oracle database and validate the data integrity.
• Performed regression testing to ensure no new bugs exist due to modifications using Quick Test Professional.
• Created Automated Data Driven test scripts using QTP Scripts for performing highly efficient regression test cycles that can perform XML String comparison to differentiate between expected and actual results.
• Created VB scripts in QTP to connect to various reference databases in Oracle host servers using embedded SQL statements.
• Created VUser Scripts for Performance and Stress testing using LoadRunner.
• Created Scenarios to simulate load and stress testing for multiple Vusers for various Enterprise services and systems.
• Generated Reports, Graphs, Summary data, and Collating execution results to help analyze the performance of the systems using Load Runner Analysis.
• Developed Test scripts using Load Runner by recording test cases and enhanced scripts by adding checkpoints, parameterization and correlation.
• Performed Cross browser testing is used on Internet explorer and Netscape navigator for browser compatibility.
• Participated in Release Review/Requirement Analysis and Design review meetings.
• Experienced in testing configuration and customization like fields, page layouts, users, role hierarchy.
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• Around 6 years of experience in Software Development Life Cycle with emphasis on Quality Assurance. • Experience in System Specification Analysis, T
QA Automation Analyst (Former Employee), Hamilton, ONJuly 10, 2013
• Worked closely with clients in gathering and reviewing the business requirements for each Sprint/Release.
• Understood SRS and kept track of the new requirements/change in requirements of the project.
• Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules.
• Performed and planed functional, regression testing, integration testing, system compatibility testing, and User Acceptance Testing.
• Involved in generating test plan, test cases using HP Quality Center.
• Wrote SQL queries to test the oracle database and validate the data integrity.
• Performed regression testing to ensure no new bugs exist due to modifications using Quick Test Professional.
• Created Automated Data Driven test scripts using QTP Scripts for performing highly efficient regression test cycles that can perform XML String comparison to differentiate between expected and actual results.
• Created VB scripts in QTP to connect to various reference databases in Oracle host servers using embedded SQL statements.
• Created VUser Scripts for Performance and Stress testing using LoadRunner.
• Created Scenarios to simulate load and stress testing for multiple Vusers for various Enterprise services and systems.
• Generated Reports, Graphs, Summary data, and Collating execution results to help analyze the performance of the systems using Load Runner Analysis.
• Developed Test scripts using Load Runner by recording test cases and enhanced scripts by adding checkpoints, parameterization and correlation.
• Performed Cross browser testing is used on Internet explorer and Netscape navigator for browser compatibility.
• Participated in Release Review/Requirement Analysis and Design review meetings.
• Experienced in testing configuration and customization like fields, page layouts, users, role hierarchy.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great workplace that encourages innovation and productivity with great culture
Junior Statistician (Former Employee), Toronto, ONJuly 4, 2013
Pros: free food and good environment
Cons: confusing office layout and bad naming system (from projects to meeting rooms)
The culture is great at Capital One (Canada Branch). Everyone is very friendly and willing to help. The lack of formal wear and the humorous environment makes you look forward to looking towards work everyday.

The work is interesting as well. New methods are always explored to attempt to create a better model. The company holds Research and Development sessions to give people a chance to explore the unknown.
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First experience!
Collector, NCO Financial Services (Former Employee), Montréal, QCNovember 12, 2012
This was my first job experience here in Montreal and it was quite the challenge. It was collection and our clients were delinquent Capital One Hispanic customers.

About Capital One

Capital One isn't just concerned with what's in your wallet; it's interested in your bank account as well. The company is best – Read more