better service and wuality wise then sykes
Customer Service Representative (Current Employee) – Moncton, NB – 27 July 2017
everyday you serve the customers at the best of your knowledge by taking the time to resolve the problem, to make a connection and actively listen the main reason customer called. since the company that hired me is the 3rd party of capital one, management is the same then the previous calling center, hardest part of the job is actually trying to help the customer when both you and the customer know that nothing can be done due to company policies and procedures. But the best pasrt is the social side of it, when you get a minute or two, get the chance to connect and have a few discussions with your pairs, most awesome great people to work with when you need answer to any kind of issue, there is always someone there to give you a hand or help when needed.
social make get up in the morning to go work
wage to low, too many long hours