Great place to work -however a lot of changes happening
Sr. QA Analyst (Former Employee) – Edmonton, AB – 5 June 2017
I loved my time at Canadian Western Bank! (15 yrs to be exact)
The past 5 yrs brought with it a lot of necessary changes - and a lot of changes meant a lot of new staff.
The changeover in new staff was major within the HR department. I was given the opportunity to come back part-time (for a short while) with my first child and HR was amazing with helping me figure out the logistics of it...as was my former department.
The second child came after the aforementioned changes and it affected the level of knowledge HR had with regards to my previous work and achievements...it left me sad and dissapointed that HR couldn't help me with my second request to come back part time for a while.
After 15 yrs I left...and that was that. No contact from HR...nothing.
My experience there as a job however, was fantastic! I loved everyone I had the opportunity to work with and tried to make a difference for the company - through my work and personality.
Great place to work and seems to give a lot of advancement opportunity to those that go over and above
Account Manager, Retail Banking (Current Employee) – Edmonton, AB – 11 May 2017
CWB has been a great place to work over the past 6 years. I have enjoyed the opportunities that have been provided to me within the organization and the movement that I have been able to achieve within my time here. I feel as though managers do not actively work with their direct reports to build a plan for future career advancement, but feel as if you are a self driven person, you are able to advance very quickly. Management seems to be more focused on the goals of the overall organization and less focused on individuals. There have been a lot of great initiatives released in the past 6 years, but I think there is a long way to go in order for CWB to provide their employees and customers with the best options for everyday banking needs. There is still more of a focus on Commercial Banking clients, and I think that Retail Banking clients do not necessarily get the best because of this focus. The benefits package that is provided by CWB is exceptional. Other institutions that I have worked with in the past, or have friends/family working with currently do not compare to the health/dental benefits package. The current pay that is provided to staff seems below average within the industry, but overall benefits package makes up for this to an extent. I see that there is sometimes a divide between our Corporate Office staff and our Branch staff. This needs to be addressed before it becomes a larger issue. We are all working for the same end goal and that needs to be encouraged from both directions. If we are divided, then we cannot work together in order to serve our customersmore... the best!less
Benefits package, people and clear focus for the future
Productivity, responsability and strong relationships with clients is the key to success of the company
Administrative Clerk (Current Employee) – Calgary, AB – 14 March 2017
Here is a friendly team and being here is a pleasure to work and to learn more. Working here, helped me to know better banking transactions as: certified cheques, bank drafts, payments, transfers, etc. Management and organization part has a high level . It is difficult for me to say what is hard because the work is very organized and it is no obstacle to do your job. I enjoy to be part of this team.
Receptionist & Customer Service Representative (Former Employee) – Grande Prairie, AB – 11 March 2017
Steady challenging work with a great group of people. Not your typical Bankers. Everyone was friendly and worked as a team. Great work life balance with exceptional benefits and perks. Great staff parties.
Rewarding and challenging place to work. Small but large
Manager Retail Banking (Former Employee) – Calgary, AB – 5 October 2016
Canadian Western Bank 2009-2016 was a great place to work hard and get recognized. Its small enough to get noticed and large enough to move forward in your career. I noticed some negative reviews but you can never please everyone. I found that if you want to show up just in time and leave right on time and do the minimum you can get by and nothing more would be expected of you. However if you wanted to give more you could still have a great work life balance and get noticed for your extra efforts. In my career(s) this is by far the best place I worked. You might be asking then why are you no longer there? An unsolicited offer for a new challenge came along at an equally great company or I would still be happily giving my all for a fantastic company. I know they are currently struggling with a change in core banking solutions and with the economy but I say its a great place to be now and in the future.
Best benifits ever
Smaller so hard to innovate products or take risks
Anonymous (Current Employee) – Edmonton, AB – 1 September 2016
Had an established reputation as being 'people' centric and in the list of Canada's top employers. Unfortunately, this is no longer true and CWB has lost its way from a people perspective. The culture is now one of 'CYA' and an 'old boys club' mentality. Innovation, new ideas and fresh perspectives are not valued. Although they talk about 'what got us here will not get us there', they seem to operate quite differently in that change is highly resisted.
Not sure CWB can keep pace with competitors as it is simply not agile and or sufficiently innovative.
Some good people work here who still have heart
Continue to rely upon old methods which is impeding progression, Salaries are not on par with industry, Low accountability and Poor morale, IT is not business centric and impedes efficiency, 'New' HR is more administrative than 'people' focused
Full time Sales and Service Representative I (Former Employee) – Grande Prairie, AB – 14 June 2016
I enjoyed the challenges and the everyday work at CWB. I met alot of great staffs and clients in my relatively short time working there. i would reccommend a job at a bank to someone who wants good hours, decent pay, and a bit of a challenge.
Unanimous (Former Employee) – Unanimous – 29 May 2016
Focusing on Business relationships, CWB is a great place to work. Relatively flat in structure, management is very supportive in education and career training. It is difficult to get into, as the staff are relatively seasoned...no one leaves and there is a reason for that!! Wages and Benefits are excellent as well. Highly recommended!
Assistant Vice-President & Unit Manager (Former Employee) – Red Deer, AB – 11 February 2016
I managed a team of 6 direct reports and 3 in-direct reports. My responsibilities ranged from a large emphasis on sales and prospecting, to underwriting some larger deals, and adjudicating commercial lending deals. In addition, hiring, coaching, mentoring was a crucial part of my day and time. We had a tight knit group that worked cohesively together.
work life balance, flexible, great for a young family.
Application Developer (Former Employee) – Edmonton, AB – 24 March 2015
On a typical day at work, I used to build new reports with Microsoft SSRS tool or work with data migration team to help migrating data. I have learnt building reports, maintaining database, stored procedures, views and data migration processes.
CWB is a very enjoyable place to work. They have a lot of incentives to suceed.
Retail Seerice Officer (Former Employee) – Edmonton, AB – 23 November 2013
Throughout the year we would have several campaigns , for example, which team could sell the most Master Cards. The winning team might win a gift card or a day off with pay. This made for a very competitive environment but we all enjoyed it. They often supplied a Pizza lunch for the entire branch. Win or lose. Each year we enjoyed a potluck lunch and a catered luncheon for Christmas.They raised money for the Christmas Bureau and I participated in the shopping, assembling and delivering of the baskets. There were many more activities throughout the year that made CWB an enjoyable place to work.