Database Analyst
Canadian Society for Medical Laboratory Science - Hamilton, ON

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The Canadian Society for Medical Laboratory Science (CSMLS) is the national certifying body for medical laboratory technologists and medical laboratory assistants, and the national professional society for Canada's medical laboratory professionals. We are a not-for-profit organization that is funded entirely by membership dues and revenues from goods and services.
CSMLS has 25 full-time and 2 part-time staff all located at the main office in Hamilton, Ontario

Database Analyst – 24 month contract

This position provides in-house expertise and technical support to end-users on database and software-related matters; identifies, researches, possibly engaging outside vendors/technical support to resolve technical issues and maintains tracking documentation to ensure a timely resolution.

Accountabilities:
End user support and training:
-Provides end user support and training of the company’s standard software applications/databases
-Completes procedures documentation
Troubleshooting and problem resolution:
-Primary contact with ASI for database technical support issues
Report writing and editing:
-Writing SQL queries, stored procedures and views
-Develops and edits accurate and timely Crystal reports - manage custom reporting requests
-Data retrievals for staff as needed: IQA (query) development
-Conducts all global changes and/or data imports to maintain data
-Participate in data clean-up
System testing:
-Oversees day-to-day integrity of database and database procedures.
-Remains informed on software updates, upgrades and additional services
Module implementation
-Installation and configuration of database modules: Webformz, Communities, idashboards, iemail & Analytics
-Creating and maintaining Webformz (online application forms)
-Creating and maintaining queries and data for organizational dashboards

Requirements & Competencies:
-University degree or college certificate in computer science or related field considered and a minimum 3 year of experience or equivalent combination of education and experience in a similar role.
-Required software experience: IIS (Internet Information Services), Microsoft SQL Server, Structured Query Language.
-Preference given to those with experience with Crystal Reports, HTML/CSS/Javascript (any or all), and C#/VB.net.
-Superior written/ oral communication skills along with strong customer service orientation a must.
-Strong analytical skills in order to resolve issues and evaluate possible solutions.
-Demonstrated ability to carry projects and initiatives to completion while working successfully with different types of people at many organizational levels both in a team environment and independently.
-Able to work effectively under pressure with multiple priorities and deadlines.
-Able to maintain a high level of confidentiality.

This full time contract office position is located in Hamilton, Ontario and may require an on-call component.

Please forward a cover letter and resume to Human Resources via email only, referencing the position title in the subject line. Application deadline is on or before April 8, 2013.
No faxes or phone calls please.

CSMLS is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. For additional information on our organization, please visit us at www.csmls.org.


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