Personal Support Worker (Community Support Worker), Brampton, ON - April 25, 2013
Having regular clients are great as you get to know them, their likes and dislikes. My mornings are pretty full and my afternoons are a little bit more light which is great for the end of day. What I've learned is that each client has their own likes and dislikes and you have to know how to interact with them especially if they had a rough night. Most importantly let your client(s) do as much as they can in order for them to feel good about themselves and to keep them motivated by praising and encouraging their efforts. My co-workers are good, we are able to give each other tips on how to deal with clients who from time to time may have issues. The hardest part of my job is not being able to be there for them come their end of life. The most enjoyable part of my job is being able to go into my clients to assist them and knowing that by my helping them and allowing them to do as much for themselves, they are happy and very appreciative and thankful for all the kindness I show them. When my client says out of the blue "thank you, you've made my day," really makes me happy to know that I've made a difference, one person at a time.