Pros: great people
Cons: long day
Start the day by reviewing Help Desk Tickets and ordering them in importance such as their issue is impacting a Client would be #1.
Learned quite a bit in prepping Laptops, Desktops and Servers with Virtualization.
Worked with really good co-workers.
Hardest part was the travel and work was 13 hours which made my day rather long.
Enjoyable part is working with my Users and solving all their problems. Allows them to become more productive.