March 14, 2016
Thank you for posting your experience at CFIB. I’m happy you’ve noted your support of the basic mission of CFIB in serving independent business owners. I agree completely. I take all feedback on jobs at CFIB very seriously. As you know, the minimum pay structure is just that – a minimum that is there to support District Managers until they get into the groove of the job. Very few of our colleagues earn that minimum beyond the first few weeks. In fact, our turnover rates were down nearly 30% in 2015 following a focus on recruitment and recent changes to the compensation system. However, it isn’t a job for everyone. Those that like independence, defending a group of entrepreneurs who have few others in their corner and no upward cap on their earning potential do very well. Our employee survey had an over 80% completion rate and we had strong results in most areas of sales compensation (and we are looking carefully at some areas where we need to do more). I’m sorry that the role didn’t meet your expectations and am happy to have you contact me directly if there is any specific feedback you’d like to share. With 109,000 members across Canada and nearly 400 employees, I like to hold myself accountable to our members and colleagues and would be pleased to follow-up directly. Also, I wish you the absolute best on your future career efforts. Dan Kelly, President and CEO.