Bilingual Inside Sales Representative - French/English
Canadian Federation of Independent Business - North York, ON

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The Canadian Federation of Independent Business (CFIB) is a membership organization dedicated to the support of small and medium sized enterprises in Canada and is funded exclusively from its 109,000 business owner members representing all regions and industry sectors. CFIB is seeking for a highly motivated Bilingual Inside Sales Represenative(French/English) to join the dynamic Inside Sales team. This is a full time, permanent opportunity with benefits. This role will be focused on meeting sales targets over the phone, email and other sources.


  • Contact members via telephone in both English and French
  • Increase sales through expansion of existing members accounts
  • Manage the full sales cycle independently
  • Build long lasting, positive relationships with key decision makers
  • Meet daily outbound call target to cultivate relationships that ensure long-term member retention and future sales opportunities
  • Accurately collect and record member information in an online system
  • Process payments through an online system
  • Proactively contact members on a regular basis to develop relationships and increase membership awareness


  • Minimum 2-3 years of B2B sales or tele-outbound sales experience.
  • Ability to plan, organize and prioritize your work with a high degree of accuracy and attention to detail
  • Experience selling memberships is an asset
  • Must be fully bilingual (French/English)
  • Exemplary communication skills both written and verbal
  • Exceptional business phone etiquette
  • Demonstrate high level of professional service at all times is required
  • Skilled in closing sales and strong influential techniques over the phone
  • Ability to work autonomously and in a team environment
  • Strong internal drive to exceed expectations and grow within an organization
  • Interest in working in a high volume, fast paced environment
  • Experience in Microsoft programs including Outlook and SharePoint is ideal but not required.

If you feel that you are uniquely qualified for this position please forward your cover letter and resume in confidence to: Madooree Boodhun, Recruiting- Human Resources. Resumes accepted in English or French. Applications will be accepted until September 11,2013.

Please check out our web site at and follow us on LinkedIn at CFIB Career - LinkedIn