Receptionist Responsibilities:

• Respond to telephone, fax, email, and in-person queries regarding our courses and programs
• Service walk-in inquiries
• Accurately take down client’s personal information, process their payments and issue receipts
• Follow up on any receipts and emails that bounce back
• Accurately maintain rosters for each class
• Maintain record of reschedules, persons refused entry because of lateness, and no-shows
• Supply the office manager with a list of people needing returns and justifications
• Supply customers with general information on courses and programs regarding prerequisites, fees, supplies, time allowance, descriptions, etc.
• Supply general assistance to students
• Interpret and relay general policies and procedures about course registrations, reschedules, lateness, no-shows, refunds, and address and name changes, etc.
• Resolve minor student or instructor concerns
• Make coffee and ensure water fountains are full
• Keep coffee stations stocked, clean and tidy
• Tidy up classrooms, vacuum, and take out garbage
• Ensure classrooms are stocked with appropriate supplies
• Maintain reception area clean and tidy
• Other administrative duties as required

This job will start in May or June when CDS opens its new campus in Nisku.