"Drivers Wanted" permanently printed on each truck – wonder why?
Driver (Former Employee) – Ottawa, ON – 18 May 2016
The following paragraphs are based on my own experience as a part-time, on-call driver for the Clothesline Programme, and are meant to prepare prospective employees for this position:
– Workweek regularly exceeds 50 hours, where 12-hr shifts are not uncommon. This, while being classified as a part-time worker (i.e., no benefits; no stability);
– Frequently, two or three truckloads of garbage bags full of used clothes, shoes, etc. (totalling 8000 Lbs or more!) need to be transferred in the course of a day as a matter of course;
– Goods are generally dropped off at various Value Village stores in Ottawa, where store managers' attitude towards drivers is unbelievably disrespectful;
– The clothesline operation seems to be based on the presumption that no one would stay in this position for long, and that there would always be a hundred fools out there vying for it for anyone who quits or gets fired, hence:
– Drivers are regularly fired, instantly and callously, with no warning, for any minor incident, however trivial and however irrelevant to the driver's attitude towards safety;
– Dismissal of drivers is conducted according to a protocol which seems to be based on the notion that drivers are simple, potentially violent individuals. It is a humiliating, degrading experience that would haunt one for a long time.
Customers are generally pleasant and respectful.
Work terms and conditions for drivers, and management attitude towards drivers.