Pros: driving alone.
Cons: heavy work loads. wage doesn't match your pay. management plays favorites
I worked here over 3 years part-time and full- time when it was actually owned and run by the Canadian Diabetes Association. For over a year now it has exchanged ownership and calls itself National Diabetes Trust. Drivers are unionised, rules are not followed and management plays favorites with routes and scheduling. Logistic and people skills are weak on side of management. Names are commonly whited out on route sheets to favor other drivers. Work loads have increased considerably since the take over by NDT. Perks drivers had before are now gone now. No incentive for doing routes quickly.
You will be expected to finish your routes or you will be in trouble or treated indifferent. Severe weather conditions are ignored. Routes are made up in Toronto and sent to Alberta, each province has different pickup rules. Be prepared to have your spiel ready for disgruntled customers you can't pick up, you will be using it a lot.
The trucks are all rented with maintenance being very poor. eg. Tires falling off, brakes and engines failing. Be prepared to spend time taken away from doing your route wasted at the front desk of the rental and service desk. You will be filling out service reports and renting different vehicles. You must also fill out a separate truck inspection report after. Depending on the office politics at that time you could be blamed for what goes wrong with the truck you were driving and your report scrutinized.
If you are a driver a typical day starts unloading donated bags of cloth and miscellaneous boxed items weighing anywhere from 10-70 lbs off of a 4-5 ton truck, – more... by yourself. Each loaded truck can weigh from 3,500 to 8,000 lbs. The times it will take you to unload the truck at one of the 3 store locations will be anywhere from 2 to 4 hours. Most store locations where you will off load are staffed by slow and underpaid employees who do not care or hurry to help and assist you to unload the truck.
After off loading your truck you will have a route sheet to pick up from 30-110 houses and bins, each house can have 1-50, or more items. Clothing bin locations within and outside the city can house anywhere from 1-100 garbage bags full of cloth and sharp items with added garbage dumped outside of bins. Hoarders at many locations reach into the bins with clothes hangers and rip open bags to steal cloth and you can expect to spend 5-60 minutes rebagging loose cloth and garbage. All donation bins are beacons for people to leave their garbage beside the bins. It will be your job also to remove and haul the garbage off to the dump. Garbage from these locations can be broken glass, dishwashers, wall units, tv's , mattress's, etc.
It will also be your job to hand out "Thank you" and "Sorry we missed you cards" at each of the 100 or more houses they will send you for pick up. It will leave you with a warm fuzzy feeling knowing your helping leaving a "Thank you card" at the house that just left you a driveway full of 100 boxes and bags in sub zero or extreme heat temperatures. Handing out these cards is part of the job that will get to you eventually.
To this date no driver has made it or could ever make it to collect the pension that is offered to you after two years of full time employment. Injuries are high at this job because of the dangers you will regularly run into, so you must be extremely careful to look after yourself. You do not want to have to make injury claim here. Broken ankles, shoulder, knees, tendonitis, elbows, back injuries, hernia's, heart attack or stroke are to name a few and can happen doing your duties.
You must like to work and be fit lifting heavy objects in extreme heat and or freezing cold temperatures and you will be getting in and out of a truck over 200 times a day. The exercise is great but tainted with overwork and the recovery is minimal with only 2 days off. You will always be sore.
You will be also be responsible for any tickets incurred (eg.distracted driving) if you are caught by law reading your map and or doing paperwork that is required by management to do your job properly. This job is not for the weak of heart. Many of the drivers miss bins and houses and you will have to pick up what they didn't because of their attitude. Only 2 swampers for over 9 drivers who are only sent out with complaining favorites and the injured. Money is ok but the wage is capped because it is a charity. It does not match the work they want you to do. I'm glad I no longer work there and now feel much healthier.I suggest part time to see if you like it first. Dynamics will change as soon as your full time and work loads will increase. – less