Operations Supervisor
Canadian Cancer Society 61 reviews - Maple Ridge, BC

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Working closely with the Summer Camp Director, the summer Leadership Team and volunteers, the Camp Operations Supervisor provides oversight of general operations onsite and emergency procedures during the Camp Goodtimes summer sessions, located at the Loon Lake site in Maple Ridge.

The Camp Operations Supervisor will assume primary responsibility for general operations onsite throughout the summer. They will also co-lead the set-up and tear-down events at the beginning and end of summer. The Camp Operations Supervisor will lead non-medical emergency procedures in the case of drills and actual emergencies.

The Camp Operations Supervisor will oversee their assigned volunteers’ performance, provide feedback and coaching, lead volunteer meetings, and in conjunction with Camp Goodtimes staff provide general support to volunteers on site.

Compensation: This is a temporary position. This position receives a contract, plus accommodation and meals for the duration of the summer sessions at Loon Lake. Accommodation is only provided between June 30 and August 17, 2014. The successful candidate will need to supply own accommodation outside of these dates.

  •  $20/h to a total of 488 hours (+4% in lieu of vacation time)


  • June 1- August 29, 2014
  • Onsite for all Camp Goodtimes summer sessions.
  • 2014 summer sessions: June 6-8 plus 7 consecutive sessions from the dates of June 30 – August 17th , including set up and clean up
  • A minimum of 24 hour break between sessions.


1. Liaise With Loon Lake (site managers)

A. (Pre-summer) Develop understanding of Loon Lake staffing including Loon Lake Kitchen staff team, Loon Lake housekeeping and Loon Lake maintenance and interaction with Camp Goodtimes staff and volunteers.
B. (In-session) Respond to issues from Loon Lake and communicate them to appropriate personnel.
C. Share menu numbers for each session with Loon Lake Kitchen staff team according to timeline and needs of kitchen.

2. Volunteer management and engagement
A. (Pre-summer) Work with Volunteer Engagement Coordinator to establish groupings for set-up, clean-up and Dining Hall and APIC volunteer teams.
B. (Pre-summer) Prepare relevant volunteer manuals including Dining Hall, set-up and clean-up manuals.
C. (In-session) Provide training to Dining Hall teams under guidance from Loon Lake and to APIC teams. D. Provide coaching and feedback to volunteers.

3. Site Set-up and Clean-up
A. (Pre-summer) Develop understanding of set-up & tear down/clean-up procedures, personnel, timelines. Prepare for summer set up including visit to site to assess set-up readiness.
B. (In-session) Lead all or part of set-up and clean-up operations at the beginning and end of summer session season (1-2 days set-up and 1 day clean-up as well as lead-up cleaning & inventory 7-10 days before final clean-up days).

4. General Site and Systems Orderliness
A. (Pre-summer) Understanding of relevant operational systems and procedures.
B. (In-session) Maintain and delegate orderly state of common office space, lost and found, cabin cleaning supplies; check site daily for inventory / storage issues; lead delegation of end-of-session site-sweeps duties; at daily leadership team meetings delegate fixes for relevant systems failures.

5. Manage Golf Cart Fleet
A. (Pre-summer) Work with Nursing Director to understand mobility needs of Camp Goodtimes participants for the summer and organize golf cart distribution accordingly.
B. (In-session) Lead 10-15 minute golf cart training for designated volunteers at beginning of each session; Place golf carts at beginning of each session according to identified needs; Ensure golf carts are properly charging at end of the day; Ensure golf carts are moved to best location at end of session.

6. Conduct evening Site Security Checks
A. (Pre-summer) Understanding of evening site security protocols and Loon Lake requirements.
B. (In-session) Undertake final site check each evening (e.g. garbage in, doors closed).

7. Provide Site Security Assistance
A. (Pre-summer) Understanding of site security protocols for UBC site and Camp GT program.
B. (In-session) Attend site security calls and implement CGT emergency procedures as required. Submit incident report to Summer Camp Director after each issue related to security response.

8. Manage Inventory and storage
A. (Pre-summer) Understanding of inventory system.
B. (In-session) Manage inventory process and procedure throughout the summer and ensure inventory is completed by end of summer sessions.
C. (In-session) Maintain storage areas for order and cleanliness; Adjust storage system arrangement and labels as required.

9. Emergency Procedures
A. (Pre-summer) Understanding of onsite emergency procedures materials. Inventorying of emergency kits and replenishment in consultation with Clinical Coordinator.
B. (In-session) Plan and facilitate emergency drills; lead emergency procedures in actual non-medical emergencies; maintenance of emergency kits (including updated onsite personnel lists).

10. Emergency Response Assistance (Medical)
A. (Pre-summer) Understanding of potential emergencies pertaining to our particular site and population.
B. (In-session) Attend to emergency situations and take direction from Nursing Director or designated alternate; Apply OFA Level 2 first aid if required; Submit incident report to Summer Camp Director after each issue related to emergency response assistance.

11. Administration
A. (In-session) Attend and contribute to de-brief sessions with Camp Goodtimes staff at end of each camp session
B. Other possible duties may also include: sign-in & sign-out sheet maintenance; Supervision assistance at activities; Issuing announcements.
C. Attend and contribute to staff debrief session at end of camping season. Provide input and recommendations on all areas of focus.


  • A willingness to work flexible hours, including weekends and evenings and living on-site for the duration of the camp summer sessions.
  • Occupational First Aid (OFA) Level 2 certificate (or willingness to obtain).
  • Minimum 2 years experience in residential camping, preferably at a special needs camp
  • Valid BC Driver’s License
  • Access to transportation to and from our site (Loon Lake in the UBC Malcolm Knapp Research Forest, Maple Ridge).
  • Previous residential camping experience or understanding of residential camp culture is an asset.
  • Previous experience working at a medical camp, with medical professionals is considered an asset.


  • Knowledge of risk management practices
  • Knowledge of team leadership including working with volunteers and staff
  • Strong organizational skills
  • Physical capacity to be mobile on site and carry 20 lbs.
  • Flexible, motivated and a quick learner
  • Superior verbal and written communication skills
  • Proven leadership and management skills
  • Ability to problem-solve and respond quickly and effectively to issues as they arise.
  • Ability to understand systems and procedures through both written and verbal training.
  • Ability to work independently without supervision
  • Ability to work within a collaborative team environment
  • Ability to prioritize and multi-task various projects
  • Proven ability to gain the attention of a large group of people and communicate clearly, concisely and professionally with them in an emergency situation.
  • High level of risk awareness

Interested applicants, please submit your cover letter and resume in one document no later than February 14, 2014. Please apply directly in our website: www.cancer.ca\bc

About this company
61 reviews
The Canadian Cancer Society is a national community based organization of volunteers whose mission is the eradication of cancer and the...