Lodge Manager, Southern Interior Rotary Lodge
Canadian Cancer Society, Kelowna
Regular Full Time, 40 hours per week
The Lodge serves as accommodation for cancer patients who must travel for out-patient treatment and consultation. The Lodge Manager is responsible for the management, administration and day-to-day operation of Lodge Services including the delivery of quality resident services, leadership and support to Lodge staff and the coordination and support of volunteers and contract services.
Accountable for the effective management, administration and day-to-day operation of Lodge services.
- Participates in overall mission delivery for CCS BCY
- Develops and administers the Lodge budget of approximately $1 million
- Identifies opportunities and develops initiatives for collaboration with internal and external contacts to promote and market Lodge services
- Responsible for ensuring that facility (building) operations are maintained at optimum functioning levels through monitoring and establishing regular maintenance schedules
- Prepares and maintains relevant reports, records and statistical information.
Accountable for the delivery of quality resident services.
- Establishes monitors and enforces standards (including risk management) to maintain a safe, secure and supportive environment for residents and their caregivers
- Develops and implements creative support and prevention programs where appropriate
- Ensures resident, caregiver, guest, volunteer, and stakeholder satisfaction with Lodge services through the implementation of a Continuous Quality Improvement Program
- Assumes all responsibilities of Lodge Registered Nurse on scheduled lodge shifts.
Accountable for providing leadership and support to Lodge staff.
- Identifies staffing needs and collaborates with Human Resources in the recruitment selection and hiring of Lodge staff
- Provides orientation, training and on-going education of the staff
- Provides guidance, coaching and motivation to staff through the performance management process which includes annual goal setting, performance evaluations and continuous feedback; including disciplinary action as set by the polices and practices of the CCS
- Responsible for scheduling staff to meet employment standards and the needs of the Lodge
Accountable for the coordination and supervision of Lodge volunteer and contract services
- Collaborates with the Lodge Volunteer Coordinator(s) in the recruitment, development and retention of volunteers and ensures that Volunteer Policies are implemented
- Cultivates positive working relationships with Lodge, Freemasons, Regional and Divisional volunteers, CCS and contract staff through open dialogue and cooperation
- Develops and implements risk management policies including disaster planning,
- Monitors, evaluates and offers feedback regarding services provided by contract staff.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
1. Current CRNBC registration.
2. 3-5 years management experience.
3. Minimum five years nursing experience.
4. Canadian Association Nurses Oncology Certification preferred or experience in oncology nursing.
5. Experience working with volunteers an asset
6. Ability to work effectively with multiple and varied stakeholders
7. Accessible, able to work flexible work schedule.
8. Knowledge of facility (building) operations with respect to the scheduling of regular maintenance, troubleshooting and resolution of problems.
9. Knowledge of related activities/initiatives of other organizations and knowledge of community-based economic, political and socio-cultural conditions.
10. Excellent communication skills with proven ability in presentation and facilitation skills.
11. Sensitive and responsive to the communication and educational needs of residents, staff and volunteers.
12. Demonstrated interpersonal skills including team building, problem and conflict resolution.
13. Working knowledge of MS Office (Word, Excel and Outlook).
Interested applicants please click on the link below to submit your cover letter and resume in one document no later than December 21, 2012.