SENIOR ANALYST, COMMUNICATIONS, MARKETING & BRAND, Toronto, ON - January 30, 2015
My role as a Senior Analyst involved meeting certain objectives with Access to Information. These objectives revolved around how many requests we respond to and close each fiscal. When I first joined the department, there were a vast amount of requests that needed to be completed that the department wasn't meeting. I have made it my mission since day one, to provide as much value as possible and change things around. I wanted to be sure I quickly got up to speed to learn everything and anything I needed to learn and to find ways to optimize workflow. I've been very fortunate to have a great team to do this with. After 3 hard-working years, I can proudly say we have been meeting 97% of our targets for 3 consecutive fiscal. That has been the most rewarding part of my job!