Canada Revenue Agency Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
CRA provides a great service to the Canadian taxpayer
Income Tax/Excise Tax Auditor/Supervisor (Former Employee), Toronto, ONJuly 10, 2015
The employees at the Canada Revenue Agency do a great job for the taxpayers of Canada. There job can be stressful dealing when dealing with the public. They are just like you and I and deserve to be dealt with on a professional and business manner.
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Very good benefits and dynamic place to work
Business Intelligence/ AU-02 Senior Tax Auditor (Current Employee), Halifax, NSSeptember 17, 2014
Pros: great job/life balance
Cons: no comments
Must have a great deal of self discipline to stay on task and meet dead lines.
Significant amount of your time is interaction with the public
Great management team and co-worker
Continuous learning environment.
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Confidential and Peaceful workplace
Customer Service Officer (Former Employee), Toronto, ONOctober 9, 2015
Responsible for a wide range of administrative support functions such as verifying, and processing tax documents accurately and in a timely manner. Provided extensive customer care when dealing with tax payer conflicts. Excellent co-workers and loved my time with CRA.
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N/A
TAX PREPARER (Former Employee), Saint John Area, NBSeptember 25, 2014
• Computed taxes owed or overpaid, using specialized software programs
• Prepared or assisted in preparing simple to complex tax returns for low-income groups
• Helped taxpayers by using their federal, provincial and local codes and saw to it that clients receive the maximum benefit permitted under the law of government
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Great experience and developed excellent working relationships.
Auditor - Contract Position (Former Employee), Kingston, ONOctober 7, 2014
I enjoyed working for this employer. Transitioning from a student to a full-time contract position was a great experience and was beneficial to the development of my career in the Business Administration and Office Administration field.
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Fantastic place to work
Data Entry (Former Employee), Greater Sudbury, ONNovember 14, 2013
You have many resources to consult when learning new workflows, management is available for any and all concerns, benefits are fantastic! The hardest part of the job is learning to multitask, but once you get the hang of it, you really can go far! I would love any opportunity to work there again!
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Face paced and enjoyable workplace
Taxpayer Service Agent (Former Employee), Calgary, ABJuly 24, 2015
Pros: Overtime hours and premiums
Fast paced work environment.
Learned about T1 General Tax Return forms for individuals
Teams led my strong team leaders.
Extremely friendly and diverse employees.
Most enjoyable part of the job is always adapting to new tax payers.
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not a fun place to work anymore
Collection Contact Officer (Former Employee), VancouverAugust 11, 2013
Pros: wages
Cons: stress level too high
Retired sometime ago. Do not miss the place. Used to be a fun place to work... NOT ANYMORE. People are retiring at an increasing rate. wages are ok. Pension is ok but I still question Ottawa stealing the millions of dollars from our pension plan...
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Learned a new software
Tax Return Volunteer (Former Employee), Windsor, ONSeptember 7, 2012
Pros: get more experience and learn how to use ufile
Cons: short term volunteering, need more time
Being a volunteer with CRA is enjoyable and important in my school life, I have been learning a new software, which is very essential for the daily works. I hope I can get more chance with them
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a typical day at work
T3 Assessment Processing Clerk (Former Employee), Ottawa, ONOctober 15, 2012
Pros: flexible work hours, multicultural peers and proactive environment
Cons: security due to contract.
assess estate and trusts accounts
meet required production rates
assit peers in complex accounts
receive feed backs on assessments
contact clients when need be
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High learning curve, but willing to teach you
Auditor (Former Employee), Victoria, BCJanuary 31, 2013
Pros: monday - friday 8:30am - 4:30pm
Cons: repetitive task
I reviewed taxpayer's financial documents for pre-assessment returns. The management style was excellent, no micromanaging. My co-workers were friendly and supportive. I enjoyed this position a lot.
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Great and fun place to work in
Data Entry Clerk (Former Employee), Surrey, BCJanuary 11, 2012
Pros: longer breaks
Cons: overall great place to work
Canada Revenue was an equal opportunity employer. I was there for a couple of months on contract but enjoyed working in a team and got to learn lot of new things. Met a lot of new people with different background.
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Good Learning Environment
Community Income Tax Volunteer (Former Employee), MontreaNovember 12, 2014
Good Learning Environment

Manually and electronically filed provincial and federal income tax returns

Learned and used Ufile tax preparation software to file over 90 income tax returns

Invested over 100 hours to the community
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It's a decent place to work
Debt Management Call Centre Agent (Former Employee), Ottawa, ONAugust 1, 2015
Pros: Already mentioned
Cons: Contract was not renewed
People were friendly, the pay and benefits were pretty good and there was a very good work/life balance. I would accept another position within CRA if the opportunity presented itself.
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Call Site
Tax Payer Services Agent (Current Employee), Toronto, ONNovember 2, 2013
Stressful environment. Most taxpayers hate paying taxes and thus it is a challenge to make them understand the rules and regulations and the obligation towards the Canadian society.

Co-workers are the excellent as there is a huge culture of team work.
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boring and tedious
Assessment Processing Clerk (Former Employee), Greater Sudbury, ONDecember 1, 2014
I worked contracts, never knew when they started and didn't know when they ended, production work not capable for most people. I was able to keep up but would often help others, pay was okay but hours were 3-11pm and all summer long, not for me.
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Please see the accompanying resume.
Auditor (Former Employee), London, ONDecember 18, 2015
Pros: Respected for my work and ability and willingness to assist others.
Cons: It's the Federal Government.
Dynamic, yet highly structured workplace. Due to a number of confidentiality matters, it is best to discuss my work at the CRA in private.
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co-workers
Project Manager - Internal Audit (Current Employee), Ottawa, ONOctober 10, 2015
Pros: Manage projects independently and report directly to the senior management
Fun to work with work/life balance. Management trust with integrity and professionalism. Enjoy working with respect and cooperation from each other.
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Loved the hours I worked like 7am to 3pm
General Office Clerk (Former Employee), Ottawa, ONMay 23, 2014
Pros: liked kidding around with some of my co workers at break time.
Cons: didn't like the production part of the job.
Learned a different way of filing, labelled folders, etc, Liked my team leader and got along with my co workers.
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Decent place to work in. Production based environment
Electronic Data Capture Operator (Former Employee), ottawa, ontarioOctober 8, 2015
Pros: quiet environment
Cons: Very strict time alocation
The management is good at CRA.
the job of electronic data operations is a bit dull.
overall easygoing but quiet work environment
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Headquarters
Hamilton Ontario, Canada
Industry
Links
Canada Revenue Agency website