Canada Revenue Agency Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Trust Compliance Officer (Current Employee) –  Toronto, ON20 June 2017
very good place to work Indeed posts your reviews anonymously to help job seekers.
We do not show your reviews to past, present and potential future companies.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Taxpayer Services Agent (Current Employee) –  Calgary, AB16 June 2017
Great place to work except for the uncertain hours due to changes from part time to full time. making it difficult to plan your personal finances. Besides that though, it is a really good place to be and there are resources to help you learn and succeed.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent
Electronic Data Capturer (Former Employee) –  Ottawa, ON7 June 2017
Excellent government organization to work for ans pays well.

Downside is majority of positions are contract based.

Would work for the CRA again if I had the chance.
Pros
Great pay, great hours and great work/life balance.
Cons
Contract length is too short
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Salary/benefits only good part
Collections Enforcement Officer (Current Employee) –  Toronto, ON6 June 2017
Poorly managed and limited advancement in an ever-changing political environment. Pay and benefits are good however. Employees tend to get stuck to one area and don't really get to improve or learn new skills.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very good volunteering opportunity!
Community Volunteer Income Tax Program (Former Employee) –  Calgary, AB3 June 2017
Volunteering with CRA is a great opportunity , as it holds very good reputation in the professional market and CRA provides with a certificate when an individual does community volunteering program with them.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful coworkers, less than ideal management
Revenue Operations Clerk (Former Employee) –  Winnipeg, MB1 June 2017
I enjoyed the atmosphere of the workplace and my co-workers. I was sorely disappointed in the management in my department. They lacked experience and have a lot to learn. Communication was less than ideal. The people that trained me were excellent and so helpful. The management was detached and disinterested.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Too long ago
Tax Auditor (Former Employee) –  Barrie, ON17 May 2017
It was almost 20 years ago, I can barely recall what it was like. You must like government work to enjoy the culture. Very boring there. Unionized environment.
Pros
security
Cons
boredom
Was this review helpful?Yes 3No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good volunteer position
Junior/Senior Tax Associate (Former Employee) –  Toronto, ON12 May 2017
This is a volunteer position and there is no salary, but it is a very good exposure to university student to have a heads up for tax. Some tax knowledge is required but you can easily learn them on site.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great place for work / life balance
INCOME TAX AUDITOR (Former Employee) –  Windsor, ON10 May 2017
Overall, cra is a good place to work if you can accept the inherent deficiencies of working with government such as being politically correct in all circumstances and slow to make decisions.
Pros
Work / life balance
Cons
Decisions can take long to make
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
People and culture were a great experience
Processor / Shipper (Former Employee) –  Winnipeg, MB9 May 2017
I recommend anyone looking for employment to apply at CRA. Benifits, work atmosphere and wages were all good. The supervisors were always helpful and available.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Steady work
Data Capture Clerk (Current Employee) –  Ottawa, ON8 May 2017
Capturing work from forms to build the database , Learned to use software I never used before, job can be tedious sometimes, Like any workplace it is the people that make or break the workplace culture.
Pros
Lots of work
Cons
No cafeteria in the building
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good routine job
Taxpayer Services Agent (Current Employee) –  Montréal, QC4 May 2017
call center job, fast paced. high turnover and busy season, not a full-year job. easy and good pay for the work done. good to get a door into the government
Was this review helpful?Yes 5No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Taxpayer Services Agent - Business (Current Employee) –  Edmonton, AB2 May 2017
Good place to work if you like "slow and steady". It's a very good environment to work at a later stage of your career. If you are very adventurous, you may want to consider the private sector.
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Student
Summer Student (Former Employee) –  Saint John, NB1 May 2017
Great place for a student to work. Got to experience many different things such as delivering mail to government protocols. The management staff were excellent.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
junior projects assistant (Current Employee) –  Ottawa, ON1 May 2017
a great environment with welcoming people and a positive environment, secure environment and enjoying the perks and benefits as a CRA employee and public servant
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great governement job
Taxpayer Service Agent (Current Employee) –  Saint John, NB30 April 2017
Great place to work. Awesome salary and benefits. Call center environment. Very intensive training. Very good job security. Great management team very caring.
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
federal government agency
Trust Accounts Compliance Officer (Current Employee) –  Toronto28 April 2017
good place to work overall
good benefits and great flexibility
however, contract positions, therefore, uncertainty in contract renewals and permanent status
Pros
benefits, flexibility
Cons
contracts
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lot of travel
Auditor Apprentice (Former Employee) –  Saskatoon, SK24 April 2017
The job required to travel to clients home and business locations.
Was able to see amazing locations, while working.
Get team of people to work with.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
n/a
Student/Clerk (Current Employee) –  Vancouver, BC23 April 2017
- Open your computer and start working on your workload with consistency and efficiency
- Learned to corroborate with or resort to coworkers and work out viable solutions to solve problems
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great workplace to develop teamwork skills
GST/HST Compliance Officer, Toronto East (Current Employee) –  Scarborough, ON21 April 2017
A typical day at work entails contacting non compliant tax payers through telephone calls or letters. Once contact is established I was required to help the tax payers file GST/HST returns by providing them information and paperwork. Tax payers are given deadlines and if the tax payer fails to file by the deadline assessments are raised by me through use of CRA software. I have learned effective situational judgement skills, customer service skills, and the use of software such as Microsoft office, excel, outlook and more, The management is very helpful and encouraging. They focus greatly on teamwork and emphasising team performance and production. The workplace culture is very friendly with everyone very open and outgoing. The hardest part of the job was taking days off as the work piles up and is hard to catch up with missed work. Most enjoyable part of the job is the work culture.
Pros
Work Culture
Cons
Temporary Contract
Was this review helpful?Yes 2NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Canada Revenue Agency. Our community is ready to answer.

Ask a Question

Overall rating

4.1
Based on 366 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.2
Salary/Benefits
4.1
Job Security/Advancement
3.4
Management
3.7
Culture
3.7