A great workplace to develop teamwork skills
GST/HST Compliance Officer, Toronto East (Current Employee) – Scarborough, ON – 21 April 2017
A typical day at work entails contacting non compliant tax payers through telephone calls or letters. Once contact is established I was required to help the tax payers file GST/HST returns by providing them information and paperwork. Tax payers are given deadlines and if the tax payer fails to file by the deadline assessments are raised by me through use of CRA software. I have learned effective situational judgement skills, customer service skills, and the use of software such as Microsoft office, excel, outlook and more, The management is very helpful and encouraging. They focus greatly on teamwork and emphasising team performance and production. The workplace culture is very friendly with everyone very open and outgoing. The hardest part of the job was taking days off as the work piles up and is hard to catch up with missed work. Most enjoyable part of the job is the work culture.