Pros: good pay and benefits
Cons: poorly managed, extreme favouritism, difficult to advance, no job security
Felt as though I was able to help the public and make a difference as a taxpayer services agent. Learned a lot about income tax and the processing of tax returns.
VERY poorly managed, lack of leadership, favouritism, and harassment from management.
Continually worked contracts for nearly 5 years as it was extremely difficult to get a permanent job.
Most coworkers were wonderful to work with, but a select few were very underhanded, rude, unprofessional, and disrespectful.