Canada Revenue Agency Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good projects, continuous work.
BI Specialist- DataStage Developer(Contractor) (Current Employee) –  Ottawa, ON14 October 2017
Being a contractor in a government agency, my day is always busy and productive. I find the higher management very strong, on the other hand I see some gaps in planning and resource allocation by the lower management. The workplace culture is different for the employees. As a contractor, due to the policies my interactions are business related as long as approved by the management. The most enjoyable part of the job is analysis and design of complex projects.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Diverses work environment
Customer Care (Former Employee) –  Montreal Downtown12 October 2017
- Review all pending orders and fulfill the shipment process
- Answer questions on taxes and forms on the phone
- Ensure customer satisfaction
- Ensure support to other services or departments related to the
Pros
Bring your lunch unless assigned to a special event to get free lunch
Cons
Longs hours and sometimes locations
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good wage and benefits, terrible management.
Client Service Representative (Former Employee) –  Halifax, NS12 October 2017
Being a government agency, higher management can be very difficult to deal with. I enjoyed the work and the people I worked with, however I left due to the management that was put in place who had no regard for the employees and seemed to work at making things difficult for staff. Unfortunately the union has no desire to help the workers anymore, and seem to be only interested in climbing the ladder in the union.
Pros
The people
Cons
Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing workplace
Senior Income Tax Auditor/Tax Consultant (Current Employee) –  Toronto, ON10 October 2017
There are lots of learning opportunities , however it is a bit hard accessing them. The work/life balance is quite exceptional and evident. Keep up the good work!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work, lack of advancement
Security Clerk (Former Employee) –  Vancouver, BC29 September 2017
Everyone seems to be comfortable in their current roles, no desire to advance for most people. Managers will support employees in most circumstances. Overall very comfortable place to work.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good atmosphere
A/SP-03 Assessment Processing Clerk (Former Employee) –  Ottawa, ON26 September 2017
Production oriented environment
Typical day included working on individual assessments to make sure the client would receive the notice of assessment in a timely manner.
Liked interacting with clients by phone
Pros
good benefits
Cons
Job I was doing was sent to another city
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Job
General Duty Clerk - Insolvency Intake (Former Employee) –  London, ON25 September 2017
To bad it is contract work, if your lucky enough to have continuous contracts for 5 years then you become permanent. Supportive environment and great co-workers.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Greate place to work
Software Engineer 2 (Current Employee) –  Ottawa, ON22 September 2017
I enjoy working at CRA. Great culture and benefits. There is the usual government bureaucracy, but it's manageable once you get used to it. This is a great place for secure employment.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent schedules and salaries
Examiner and Document Processing Clerk (Former Employee) –  Ottawa, ON21 September 2017
It is a multicultural environment, where you can appreciate and learn different cultures.
Management is easy to approach.
Training is easy to understand and catalogues are also provided to do your job.
In case of misunderstandings, there will be always someone ready to help.
Lots of different events created by the social committee, allowing employees to interact.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Awesome co-workers
Receptionist (Former Employee) –  London, ON20 September 2017
Performed daily clerical duties including switchboard, data entry,filing and customer service responsibilities. Superb management staff. Friendly and fun co-workers.
Pros
Excellent learning experience
Cons
Only a 1 year contract
Was this review helpful?YesNoReport

Want to know more about Canada Revenue Agency?

Ask a question
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work
Individual Income Tax Inquiries Agent (Former Employee) –  Toronto, ON19 September 2017
A great government agency to work with. Very supportive culture with a lot of room to learn, grow and engage. The management is very supportive and loves for you to learn more and grow.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Okay place to start
Testing Analyst (Former Employee) –  Ottawa, ON13 September 2017
Good place to start but contact employees are always worried if funding is available for extension of contracts. Days of jobs for life are a thing of the past
Pros
Very little
Cons
Long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
an excellent place to work on so many levels
Cash Audit (Former Employee) –  Winnipeg, MB12 September 2017
you work in an environment where there is so much room for experience and opportunity for advancement and a diverse work atmosphere plus the benefits and coverage are impeccable.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A review of the CRA
Support Clerk (Former Employee) –  Vancouver, BC8 September 2017
It is a unionized work environment so you get to vote on any of the labour agreements set out by the federal government. Management is extremely responsible.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Wow! Great place to work!
SP01-Electronic Data Capture Operator (Former Employee) –  Winnipeg, MB7 September 2017
If you can get a permanent job with the Canada Revenue Agency, great! Even working for just a temporary job is a great experience. Salary is almost double minimum wage. Staff is extremely friendly, and management very helpful, especially in accommodating special needs.
Pros
Overall culture is amazing
Cons
Just temporary job
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Opportunities
G.S.T. Officer (Former Employee) –  St. John's, NL4 September 2017
Positive work environment, very stimulating for advancement and personal development. Employer was very accommodating to personal needs. Overall a wonderful experience.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
none
Call Centre Agent- Term Employee (Former Employee) –  Ottawa, ON2 September 2017
Not applicable as no longer an employee within the Canada Revenue Agency, No more information available at this time as I have nothing more to say. I am looking for new job.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Taxpayer Services Agent (Former Employee) –  Montréal, QC1 September 2017
good place to work but temporary contracts and can spend part of the year not working during low season. Very busy during tax season but then slows down. Friendly atmosphere
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work. Good people.
Income Tax Auditor (Current Employee) –  Toronto, ON29 August 2017
Management is focused on time, rather than production. This leads to micro managing staff rather than focusing on the larger picture.

But despite this, it is a great place to work.
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it was fun
Data Entry Operator (Former Employee) –  St. John's, NL28 August 2017
worked there for a long time. enjoyed the company and the field that I spent many years in. hoping to find something like this in another job but different location
Was this review helpful?Yes 1No 1Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Canada Revenue Agency. Our community is ready to answer.

Ask a Question

Overall rating

4.1
Based on 352 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.2
Salary/Benefits
4.1
Job Security/Advancement
3.4
Management
3.7
Culture
3.7