General Duties Clerk (Current Employee) – Winnpeg, MB – January 16, 2016
I was in an unsuitable position as a labourer, not a skilled professional according to my credentials. The position was monotonous, robotic. Communication between team leaders and workers was somewhat lacking. I worked closely with other coworkers that were beneath my skill level and socially/ interpersonally challenging to work with. I needed to find suitable employment and to grow.
Audit Supervisor (Former Employee) – St. Catharines, ON – December 23, 2015
C.R.A. was a very good place to work. There was never any fear of being laid off. There was adequate opportunities for advancement and diversification. For example, I could have decided to go into full time instruction . There were several different departments and they were open to all employees. The most difficult aspect of the job was the possibility of confrontation out on the road from clients that were being audited. Sometimes this could be problematic.
Good location to learn and get started in the IT field.
Programmer Analyst/Developer (CS2) (Former Employee) – Ottawa, ON – December 8, 2015
The work was great, plenty of co-workers in the team to manage the workload and complete the work on time. Co-workers overall knowledge of the computers was slim but knowledge of the system in place was plenty. Management was fine at best but lots of room to improve. People had a bad tendency of spending lots of time talking about other co-workers and other information that was not relevant to work. Leave most of the work to be completed by a few selected individual.
Great learning experience and flexible schedule.
Lack of team work and cooperation with a touch of knowledge.
Community volunteer income tax program (Former Employee) – Hamilton, canada – November 22, 2015
a typical day at work was quite busy because of different clients trying to file their taxes. i learned how to file tax and use the software which was an amazing experience for me because its outside my area of study. the management and co-workers helped create a positive environment due to their commitment to team work. the hardest part sometimes was the software because it was complex and enjoyable part is basically the new work experience.
Seasonal Mail Clerk and T1013 Clerk (Former Employee) – Surrey, BC – November 2, 2015
I love working for the Surrey Tax Center, the hours are great, the pay is great, the people were fantastic in my area, and the work is enough to keep you busy. The only real problem is that trying to become a permanent fixture there is really, really hard. Most work is contract work and if you can't find another position before your contract is up you have to leave and lose all your benefits and vacation/sick days etc. Then you need to start all over again when you go back (if you go back). It's too bad they operate this way.
start at 7 am to 3pm work on clients file either on paper or electronics assess their personal returns or business returns contact their representative for missing documentations contact at times their lawyer or accountant or client themselves contact either by phone or mail from time to time send their file to other departments such as audits, medicals or charitables donations departments
finish early at 3 pm
had to meet productions and accuracy rate to be called next year
Minor Balance Administrator (Former Employee) – Penticton, BC – October 14, 2015
I advised tax clientele on their overdue tax accounts Management was supportive and positive The hardest part of my job was garnishing someone's wages The most enjoyable part of my job was when I was able to set up a payment schedule with a client and they came through and got their tax account paid off
Customer Service Officer (Former Employee) – Toronto, ON – October 9, 2015
Responsible for a wide range of administrative support functions such as verifying, and processing tax documents accurately and in a timely manner. Provided extensive customer care when dealing with tax payer conflicts. Excellent co-workers and loved my time with CRA.