Canada Revenue Agency Employee Review

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Working in the tax department
Taxpayer Services Agent (Former Employee) –  Edmonton, AB24 June 2014
Learning how to navigate the website to find information and which departments to transfer the customer to in order to get them up to date and accurate information. Tracking all calls for call drivers information. I found this job both challenging and informative.
Pros
confidence and experience in asking questions to be able to give the customer what they need.
Cons
was on a contractual basis and not alot of opportunity for permanency
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Broad HR Experience
Labour Relations Technical Consultant (Former Employee) –  Winnipeg, MB11 December 2017
CRA is an excellent place to perform HR functions if you want exposure to complex HR situations. Staff are well trained and supported. Compensation is good and the ability to achieve good balance with your personal life exists.
Pros
Work life balance
Cons
Stressful and complex work
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An inclusive work environment
Efile Income Tax Volunteer (Former Employee) –  Halifax, NS10 December 2017
Canada Revenue Agency allowed me to balance life and work by working with my availability. I enjoyed mostly the opportunity I got to help people in my community file their taxes.
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Overall rating

4.1
Based on 367 reviews
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Ratings by category

Work/Life Balance
4.2
Salary/Benefits
4.1
Job Security/Advancement
3.4
Management
3.7
Culture
3.7