Taxpayer Services Agent (Former Employee) – Edmonton, AB – 24 June 2014
Learning how to navigate the website to find information and which departments to transfer the customer to in order to get them up to date and accurate information. Tracking all calls for call drivers information. I found this job both challenging and informative.
confidence and experience in asking questions to be able to give the customer what they need.
was on a contractual basis and not alot of opportunity for permanency
Labour Relations Technical Consultant (Former Employee) – Winnipeg, MB – 11 December 2017
CRA is an excellent place to perform HR functions if you want exposure to complex HR situations. Staff are well trained and supported. Compensation is good and the ability to achieve good balance with your personal life exists.