Great place to work for people with accounting backgrounds.
Tax Administrator (Former Employee) – Surrey, BC – 31 January 2017
Like any government office, management monitors production levels consistently. However, you may chose to work compress hours and have more days off. Workplace culture is easy going, and strong emphasis on employee well-being. Hardest part about the job is having to wake up early and be at work at 7:00 AM for an office job. Also there is no free parking, and if you want to start work late you will not find any parking spots. Most enjoyable part of the job is the Agency celebrates almost every holiday on the calendar and encourages staff to decorate their office space.
Good work culture, lots employee support programs, and great environment to learn about taxes.
Work from term to term. Few longer term permanent positions.
Benefits Processing Clerk (Former Employee) – Summerside, PE – 6 December 2016
I did enjoy my work experience for the Canada Revenue Agency. The salary, medical benefits, and vacation pay was great. The staff, and management were very nice. The only thing I did not like about the Canada Revenue Agency was the job security. Programs, and budgets for those programs, were always being cut and therefore; you never know/knew when you would be called back for another contract.
Testing Analyst (Former Employee) – Ottawa, ON – 11 August 2016
Good work when available, decent pay and benefits.
Ideal 8-4 or 9-5 shifts. 37.5 hour work weeks. Overtime during peak testing seasons.
Skills learned are listed in the resume. Both formal in-class training and on-the-job learning. Training varies from department to department and section to section. Some top-notch, other significantly less so.
Management is what is publicly perceived regarding the public sector. Some decent managers, some not so much. All are constrained by bureaucracy and knowledge gaps / disconnect between employee needs and management / governmental objectives.
Most difficult part of the work was the perpetual term contract nature and departmental budgets. Would work anywhere from 6-month to 12-month renewable contracts with frequent breaks in service to prevent employees from gaining automatic permanency after 5 years.
Co-workers are like in the private sector; some are career-driven, others are laggards, many are in it for the benefits.
Most enjoyable part of the job was the bi-weekly paycheque.
Little upward mobility, departmental and office politics, perpetual contract nature of work.
Validation Clerk (Former Employee) – Greater Sudbury, ON – 24 October 2016
Being employed by the Canada Revenue Agency, for 15 years, has provided me with a wealth of knowledge. I was taught outstanding customer service skills, the ability of being both accurate and efficient.
Knowledge of the income tax act and learning to adapt effectively to monthly and yearly changes within a fast paced environment. I`ve learned to successfuly work in a team environment or indivdually.
The position was extremely stressful at times, as expected rates were often unattainable and unrealistic. Seniority is not considered when working towards advancing. The atmosphere is very competitive as each employee must maintain expected, weekly, rates in order to remain employed.
Investigator-Enforcement Division (Former Employee) – Edmonton, AB – 30 December 2016
See resume. Everyday was different. Great variety of work. Very good tax and audit training available. Generally, management was very good. Co-worker procedure sharing available. Enjoyed the work as you were basically doing the work on your own, with some management input.
Director of Human Resources (Former Employee) – Shawinigan-sud, QC – 10 June 2016
This job was a natural step for the advancement of my career. The challenge was to establish a brand new taxation center. The progression was from 0 employees to 1,500 employees in three years. I was part of the senior management group.
Customer Representative (Former Employee) – Ottawa, ON – 4 November 2016
You would be at your desk taking incoming calls non stop until you designated break and lunch time. If you needed other breaks the had to go through a main area to keep track of incoming calls (so they didn't get missed) It was a very high spirited place to work. High energy and fun. Employees were happy and proud in general. Provided high end tools for the job, top of the line computers etc. Hardest part was collecting from those who really didn't have the money do to recession but did owe.