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Canada Revenue Agency
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121 reviews

Canada Revenue Agency Canada Employee Reviews

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  • Job Work/Life Balance
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Good place to work
GST ACCOUNTING OFFICER (Former Employee), Surrey, BCDecember 3, 2014
It's a good place to work but like any government agency, there's a lot of bureaucracy involved. Management is decent and promotion is difficult due to the rigidity/structure involved.
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boring and tedious
Assessment Processing Clerk (Former Employee), Greater Sudbury, ONDecember 1, 2014
I worked contracts, never knew when they started and didn't know when they ended, production work not capable for most people. I was able to keep up but would often help others, pay was okay but hours were 3-11pm and all summer long, not for me.
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Good Learning Environment
Community Income Tax Volunteer (Former Employee), MontreaNovember 12, 2014
Good Learning Environment

Manually and electronically filed provincial and federal income tax returns

Learned and used Ufile tax preparation software to file over 90 income tax returns

Invested over 100 hours to the community
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Productive company with the chances maximum career growth.
Volunteer Tax Preparer (Former Employee), Toronto, ONNovember 6, 2014
Prepared simple to complex tax returns for Canadian cities.
Reconciled statements against records and resolved any discrepancies with clients.
Reviewed financial records, statements and documents to determine schedules that were needed to prepare tax returns.
Provided tax clients with sufficient information and advice to get the most from their returns.
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Good chance for advancement
SP-04 - Testing Analyst in ATD (Former Employee), Ottawa, ONOctober 28, 2014
Pros: was able to work compressed hours.
Cons: long drive
Writing test cases that were required to test the programs used by clients to file income taxes etc. for stability, functionality, etc.
Learned how to write test cases and how to test them as well as learning how to use the programs.
Management--okay
Co-workers=Great
Hardest part of job was taking exams frequently, stressful.
I enjoyed all the people – more... I worked with and enjoyed the compressed hours. – less
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oppertunities
Admin Processing Clerk (Current Employee), Burnaby, BCOctober 26, 2014
excellent ability to have opportunity for movement within other departments
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Great once you get a non-contract position
Collections Contact Officer (Current Employee), Kitchener, ONOctober 9, 2014
Pros: health and dental benefits, flexible work arrangements, high degree of independence
Cons: the union and the government have not come to a formal agreement on pay in the last two years.
I thoroughly enjoy the supportive management and focus on health and well-being. They strive to make sure you are looked after mentally and physically.

My one complaint is job security. Being hired on a contract basis makes me feel less secure despite having a specific job set.

The hardest part of being a collections officer is summoning the fortitude – more... to force your help upon people who really don't want it.

The most enjoyable part is that you work with people who can understand your struggle and will support you. – less
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Great experience and developed excellent working relationships.
Auditor - Contract Position (Former Employee), Kingston, ONOctober 7, 2014
I enjoyed working for this employer. Transitioning from a student to a full-time contract position was a great experience and was beneficial to the development of my career in the Business Administration and Office Administration field.
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Order of attachments processor
seasonal worker (Former Employee), Winnipeg, MBSeptember 27, 2014
Pros: an excellent organization for career training and evaluation
Cons: season was too short and full-time is hard to attain
Successfully attained high security clearance and passed entrance requirements

worked for them for three seasons

performed assignments as allocated

A good organization to work for - ongoing job evaluations and feedback, training online for advancement
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N/A
TAX PREPARER (Former Employee), Saint John Area, NBSeptember 25, 2014
• Computed taxes owed or overpaid, using specialized software programs
• Prepared or assisted in preparing simple to complex tax returns for low-income groups
• Helped taxpayers by using their federal, provincial and local codes and saw to it that clients receive the maximum benefit permitted under the law of government
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Good pay and benefits
Assessment Processing Clerk/Officer (Former Employee), Sudbury, ONSeptember 20, 2014
Pros: flexible work hours
Cons: contract work
Learning vast array of information, and being provided excellent pay and benefits, with possibility of advancement.
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Very good benefits and dynamic place to work
Business Intelligence/ AU-02 Senior Tax Auditor (Current Employee), Halifax, NSSeptember 17, 2014
Pros: great job/life balance
Cons: no comments
Must have a great deal of self discipline to stay on task and meet dead lines.
Significant amount of your time is interaction with the public
Great management team and co-worker
Continuous learning environment.
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Great place to work
Tax Payer Service Agent (Former Employee), hamilton, ONSeptember 10, 2014
Pros: work life balance
Cons: some calls can be very difficult
On a day to day basis I answered phone calls regarding personal income tax. I have dealt with so many different individuals and so many different situations.
Very fasr paced working environment and quality is very important. They give you all the tools that are required to do the job effectively and efficeintly, all you need to do is the research as – more... every call you take is different. – less
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Great work/life balance, but not a stimulating/challenging job
Excise Tax Auditor (Current Employee), Greater Toronto AreaSeptember 4, 2014
Pros - great work life balance; good benefits and flex work arrangements

Cons - difficult to advance, top heavy, lots of government red tape, work is not challenging enough
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Good work-life balance
Administrative Assistant to the Assistant Director (Current Employee), Toronto, ONSeptember 3, 2014
Pros: flexible work, enough sick leave, 3 weeks vacation paid
Cons: short break, few social events
flexible work, enough sick leave, 3 weeks vacation paid
Very approachable co-workers and managers
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Fun place to work at
Help Desk Analyst (Former Employee), Ottawa, ONAugust 25, 2014
A typical day would be to troubleshoot problems remotely or physically;
I learned a lot about troubleshooting issues;
Management was pretty good;
The co-workers were awesome.
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Good environment, lots of friendly people, decent work.
Community Income Tax Preparer (volunteer) (Former Employee), Vancouver, BCAugust 1, 2014
Mostly complete and assist clients on their personal Tax Return. Majority of the training is learn on the job by yourself, the webinar online trainng is not good. Co-workers are extremely helpful if you dont understand and need help and they are easy to talk to.
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job work balance very good
General Duties Clerk (Former Employee), Ottawa, ONJuly 30, 2014
Pros: salary/benefits
Cons: job security
Overall was good place for me to work like benefits and salaries and job work balance.
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Interesting work but management and team work almost inexistant.
Relief Request Screener (Former Employee), Surrey Tax Centre, Surrey BCJuly 7, 2014
Pros: good salary.
Cons: team leader has her favorite team member. information not available most of the time.
Extremely difficult to get information necessary to do my work.
Information asked to different co-workers was different, or incomplete.
When asked the same question twice to the same person, got two different answers.
Most of the information is not written anywhere, and yet whan I asked for it I was tols: "You're supposed to know it"... or "You will – more... have to learn it the same way I did, bit by bit". – less
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Positive atmosphere in a workplace
IT Analyst/ Developer (Current Employee), Ottawa, ONJuly 6, 2014
Pros: flexible working hours
Cons: need to be bilingual in order to grow in the future
Canada Revenue Ageny is a great place to work.
In this job I can find a good work/life balance.
This job requires consistent back and forth communication among team members and clients.
The hardest part of the job was to transition into work culture and understanding certain policies and procedures because the organization is very large.
Working for – more... CRA, I had met many interesting people and have gained alot of knowledge and experience. – less

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