Being employed by the Canada Revenue Agency, for 15 years, has provided me with a wealth of knowledge. I was taught outstanding customer service skills, the ability of being both accurate and efficient.
Knowledge of the income tax act and learning to adapt effectively to monthly and yearly changes within a fast paced environment. I`ve learned to successfuly work in a team environment or indivdually.
The position was extremely stressful at times, as expected rates were often unattainable and unrealistic. Seniority is not considered when working towards advancing. The atmosphere is very competitive as each employee must maintain expected, weekly, rates in order to remain employed.