Canada Revenue Agency Employee Reviews

Found 304 reviews matching the search
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Excellent place
Accommodations & Telecommunications Officer (Former Employee) –  London, ON23 June 2017
Loved every day of going into work. Employees seem to appreciate their jobs and making friends was easy. Shifts start at 0730 hrs, 0800 hrs, 0830 hrs and some members come n at 0900 hrs. It depends on what can be arranged with the current manager in you r program. Most are willing to work with their employees to keep them happy thus create a strong working environment and productivity increases with happy employees.
Pros
working straight days
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Good money and Benefits
Payment Processor (Former Employee) –  Winnipeg, MB21 June 2017
Kind of a slow work pace but it pays well and there are very good benefits. It is definitely a place to consider working for, for at least a little bit. There is a lot of testing and it can take a while for results.
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Great Career but need to relocate
Taxpayer Compliance Agent (Current Employee) –  St. John's, NL20 June 2017
Starting working with the CRA in January of 2015. Started at their call center as a Taxpayer Services Agent, was very successful on 1st work sim and was offered more training within first 6 months. Have been cross trained in thre areas of business. Then I moved on the Tax Center and took a job in Compliance. During off season with Compliance, I am currently working in Business Returns. Only reason for seeking other employment is relocation due to spousal job and place of residence.
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Excellent work environment - great hours
Electronic Data Capture (EDC) Operator (Former Employee) –  Ottawa East, ON20 June 2017
Very busy workload but manageable. Positive environment and team. Team lead supported team and was approachable for any questions. Enjoyed time I worked there.
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good
Trust Compliance Officer (Current Employee) –  Toronto, ON20 June 2017
very good place to work Indeed posts your reviews anonymously to help job seekers.
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Great place to work
Taxpayer Services Agent (Current Employee) –  Calgary, AB16 June 2017
Great place to work except for the uncertain hours due to changes from part time to full time. making it difficult to plan your personal finances. Besides that though, it is a really good place to be and there are resources to help you learn and succeed.
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Excellent
Electronic Data Capturer (Former Employee) –  Ottawa, ON7 June 2017
Excellent government organization to work for ans pays well.

Downside is majority of positions are contract based.

Would work for the CRA again if I had the chance.
Pros
Great pay, great hours and great work/life balance.
Cons
Contract length is too short
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Salary/benefits only good part
Collections Enforcement Officer (Current Employee) –  Toronto, ON6 June 2017
Poorly managed and limited advancement in an ever-changing political environment. Pay and benefits are good however. Employees tend to get stuck to one area and don't really get to improve or learn new skills.
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Very good volunteering opportunity!
Community Volunteer Income Tax Program (Former Employee) –  Calgary, AB3 June 2017
Volunteering with CRA is a great opportunity , as it holds very good reputation in the professional market and CRA provides with a certificate when an individual does community volunteering program with them.
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Wonderful coworkers, less than ideal management
Revenue Operations Clerk (Former Employee) –  Winnipeg, MB1 June 2017
I enjoyed the atmosphere of the workplace and my co-workers. I was sorely disappointed in the management in my department. They lacked experience and have a lot to learn. Communication was less than ideal. The people that trained me were excellent and so helpful. The management was detached and disinterested.
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Too long ago
Tax Auditor (Former Employee) –  Barrie, ON17 May 2017
It was almost 20 years ago, I can barely recall what it was like. You must like government work to enjoy the culture. Very boring there. Unionized environment.
Pros
security
Cons
boredom
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Good volunteer position
Junior/Senior Tax Associate (Former Employee) –  Toronto, ON12 May 2017
This is a volunteer position and there is no salary, but it is a very good exposure to university student to have a heads up for tax. Some tax knowledge is required but you can easily learn them on site.
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A great place for work / life balance
INCOME TAX AUDITOR (Former Employee) –  Windsor, ON10 May 2017
Overall, cra is a good place to work if you can accept the inherent deficiencies of working with government such as being politically correct in all circumstances and slow to make decisions.
Pros
Work / life balance
Cons
Decisions can take long to make
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People and culture were a great experience
Processor / Shipper (Former Employee) –  Winnipeg, MB9 May 2017
I recommend anyone looking for employment to apply at CRA. Benifits, work atmosphere and wages were all good. The supervisors were always helpful and available.
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Steady work
Data Capture Clerk (Current Employee) –  Ottawa, ON8 May 2017
Capturing work from forms to build the database , Learned to use software I never used before, job can be tedious sometimes, Like any workplace it is the people that make or break the workplace culture.
Pros
Lots of work
Cons
No cafeteria in the building
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good routine job
Taxpayer Services Agent (Current Employee) –  Montréal, QC4 May 2017
call center job, fast paced. high turnover and busy season, not a full-year job. easy and good pay for the work done. good to get a door into the government
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Good place to work
Taxpayer Services Agent - Business (Current Employee) –  Edmonton, AB2 May 2017
Good place to work if you like "slow and steady". It's a very good environment to work at a later stage of your career. If you are very adventurous, you may want to consider the private sector.
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Student
Summer Student (Former Employee) –  Saint John, NB1 May 2017
Great place for a student to work. Got to experience many different things such as delivering mail to government protocols. The management staff were excellent.
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Productive and fun workplace
junior projects assistant (Current Employee) –  Ottawa, ON1 May 2017
a great environment with welcoming people and a positive environment, secure environment and enjoying the perks and benefits as a CRA employee and public servant
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Great governement job
Taxpayer Service Agent (Current Employee) –  Saint John, NB30 April 2017
Great place to work. Awesome salary and benefits. Call center environment. Very intensive training. Very good job security. Great management team very caring.
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Overall rating

4.1
Based on 310 reviews
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Ratings by category

Work/Life Balance
4.2
Salary/Benefits
4.1
Job Security/Advancement
3.5
Management
3.7
Culture
3.8

CEO Approval

83%
74 ratings
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