BI Specialist- DataStage Developer(Contractor) (Current Employee) – Ottawa, ON – 14 October 2017
Being a contractor in a government agency, my day is always busy and productive. I find the higher management very strong, on the other hand I see some gaps in planning and resource allocation by the lower management. The workplace culture is different for the employees. As a contractor, due to the policies my interactions are business related as long as approved by the management. The most enjoyable part of the job is analysis and design of complex projects.
Customer Care (Former Employee) – Montreal Downtown – 12 October 2017
- Review all pending orders and fulfill the shipment process - Answer questions on taxes and forms on the phone - Ensure customer satisfaction - Ensure support to other services or departments related to the
Bring your lunch unless assigned to a special event to get free lunch
Client Service Representative (Former Employee) – Halifax, NS – 12 October 2017
Being a government agency, higher management can be very difficult to deal with. I enjoyed the work and the people I worked with, however I left due to the management that was put in place who had no regard for the employees and seemed to work at making things difficult for staff. Unfortunately the union has no desire to help the workers anymore, and seem to be only interested in climbing the ladder in the union.
A/SP-03 Assessment Processing Clerk (Former Employee) – Ottawa, ON – 26 September 2017
Production oriented environment Typical day included working on individual assessments to make sure the client would receive the notice of assessment in a timely manner. Liked interacting with clients by phone
Examiner and Document Processing Clerk (Former Employee) – Ottawa, ON – 21 September 2017
It is a multicultural environment, where you can appreciate and learn different cultures. Management is easy to approach. Training is easy to understand and catalogues are also provided to do your job. In case of misunderstandings, there will be always someone ready to help. Lots of different events created by the social committee, allowing employees to interact.
SP01-Electronic Data Capture Operator (Former Employee) – Winnipeg, MB – 7 September 2017
If you can get a permanent job with the Canada Revenue Agency, great! Even working for just a temporary job is a great experience. Salary is almost double minimum wage. Staff is extremely friendly, and management very helpful, especially in accommodating special needs.
Taxpayer Service Agent (Former Employee) – Hamilton, ON – 27 August 2017
nature of the call that you get can vary time to time. I learned so much in terms of communicating and analyzing the situation a hand. the people at work are very supportive and available any time you need help. there is always something happening at the call center and you are given the opportunity to take part in fun activities.