Canada Revenue Agency Employer Reviews

I enjoyed working at CRA. You can set your own hours within reason and the people and management was great. Due to the federal budget cuts, advancement and security is not what it used to be. Job can be quite repetitive and have lots of conflict.

The CRA was great experience, I had the opportunity to work with experts in tax and improve my knowledge of the Excise Tax Act. This job was fundamental in improving my written and verbal communication skills, through dealing with relentless tax payers over the phone and finalizing audits through the computer and proprietary software's. In addition, – more... my time management skills were enhanced, while at the I handled multiple cases at once meeting a budgeted time for each. – less

I assessed bankruptcy returns & was in contact with Trustees in Bankruptcy all across Canada.
I could pick my hours of woek as long as I completed 37.50 hours per week.

Each day I worked 7.5 hours or longer if I was in travel status. I am a conscientious worker and an independent worker who needs little supervision. I worked various jobs with CRA. The most enjoyable part was the contact with clients and helping them solve their problems, I really enjoyed my co-workers and still keeps in contact. There really was no – more... hard part of the job. I had no problem with management and my experience was always welcomed and used by them, Education was always enforced and because of the nature of the job took the accounting from MUN. – less

-Answering phone calls in regards to income tax enquiries
-Learned the basics of filling out a tax return
-Fun work environment, great people
-Management and leaders are excellent coaches and role models
-Co-workers are very friendly and helpful at all times
-The hardest part of the job is being unsure of an answer you get asked, you always want to – more... be 100% accurate.
-The most enjoyable part of the job is being around good people and a friendly working environment. – less

The work and co-workers are great.
Cannot provide details.

Cannot provide details.
The work and co-workers are great.
As a casual employee work terms are becoming shorter due to budget cuts.

Learned research tools to collect accounts. Learned latest computer skills. Dealt with clients in good and bad situations.

It is a really good place to work at

a volunteer position

can get current information on tax

On the phone all day taking calls from tax payers who received collection letters or requirements to pay seizing bank accounts. Very stressful but the best part is getting someone out of collections by with a payment plan that may take up to two years awesome feeling. Helping people; problem solving are my best skills.

Co-workers very supportive and – more... team players.

the hardest part is when people are in due to financial circumstances beyond their control and having no way to pay. We could not help then in our department. – less

I reviewed taxpayer's financial documents for pre-assessment returns. The management style was excellent, no micromanaging. My co-workers were friendly and supportive. I enjoyed this position a lot.

I have been working at CRA for 6 years now. I really like the job. I enter all the information on T4's, T5's, T3's forms. We need to have the speed and accuracy which I qualify for every year for my return at CRA.
It is a routine type of day and sometimes helping others with workload. They are very nice to work with and communicate with.
The hardes – more... part of the job would be not having enough work to continue our contract. Other than that it is great.
I would like to work full time with them but it is very hard. – less

CRA has excellent pay, and a variety of departments in which you can work. Management and supervisors are very encouraging of employees to better themselves, and there are a lot of employee resources available. Job security is not very good, as it is on a tax season basis. In certain departments there is an emphasis on your statistical requirements – more... and that can be somewhat stressful if you are unable to keep up with those requirements. – less

Providing the general Tax information for the taxpayer.
I am not allowed to discuss more.

- Was part of a Co-op Intership
- Identified and pursued non-filers using the appropriate tools provided
- Obtained income tax, information and GST returns that reflect their tax situation
- Registered businesses and individuals who are required to register for GST
- Management was very informative and understanding, and the co-workers were very friendly

General work to deal with
Learned lots of office work
management is good
co-workers are good
I like the routine work

Please see the other review for CRA. Overall CRA is a good employer, unfortunate that I could not advance more than I did.

A typical day at work would be answering my voice mails messages. Answering the phone calls from day to day. Reviewing e-mail and also letters from clients. Receiving fax and sending fax.
I learned a lot working for Canada Revenue Agency, regarding GST-HST.
The hardest part of my job was the amount documents I would have to mail per day but I would – more... organize my time for the most important documents. – less

The testing analyst position is specific CRA in is operations.

assess estate and trusts accounts
meet required production rates
assit peers in complex accounts
receive feed backs on assessments
contact clients when need be