Canada Drugs Employee Reviews

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Productive and Fun environment
Patient Service Representative (Current Employee) –  Winnipeg, MB19 February 2017
The management and everyone are very approachable and willing to help when in need. They don't let anyone to be stressed and they have a lot of activities for you to do just in case you are exhausted
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Its a job
Patient Service Representative (Former Employee) –  Winnipeg, MB21 November 2016
It/s a job Literally. You go to a call center that has exceedingly poor bus access to get yelled at 8 hours a day by old people and why they have not gotten their Viagra yet and explaining to overly possessive spouses why you cannot discuss medical records for an account they havent been authorized on.

Do it if you have to, but find something better
Cons
Soul Crushing
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Excellent Place to Work
Patient Service Rep (Current Employee) –  Winnipeg, MB22 April 2015
Friendly helpful fun environment. Place for advancement, taught me lots of different skills, like billing, processing, excellent customer service skills,
Pros
Benefits, games played prizes to be won like Jets Tickets, Good pay incentives, profit sharing
Cons
Sometimes you have a difficult person on the other line to try and help
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productive and fun working place
Patient Services Representative (Current Employee) –  Winnipeg, MB26 February 2015
Ive learned to listen and empathize on our patients, each call. Ive learned to multi task and I improved my problem solving skills .
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Great work hours
Customer Service (Former Employee) –  Winnipeg MB1 November 2013
Taking orders for customers
filling out applications
calling doctors
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Interesting place to work with some great people
Patient Service Representative (Former Employee) –  Winnipeg Mantioba Canada16 July 2012
Being there for our patients and helping them with their medication needs and choices, by finding them the best price available.

I have learnt how to read a Rx, to navigate through a new program, improved on my customer service skills.

I have met alot of very caring and fun individuals through Canada Drugs.

The hardest part of being with Canada Drugs is when you're unable to help the patient with all their needs. (such as getting the meds there faster or being able to lower the price more)

I would have to say being able to speak to individuals from around the world would be the most enjoyable part of working there. You really learn alot about people and where they are from.
Pros
commissions, prizes
Cons
uncomfortable chairs, systems freezing
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Overall rating

4.4
Based on 8 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
4.4
Management
3.4
Culture
3.4

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