Productive and Fun environment Patient Service Representative (Current Employee) – Winnipeg, MB – 19 February 2017 The management and everyone are very approachable and willing to help when in need. They don't let anyone to be stressed and they have a lot of activities for you to do just in case you are exhausted Was this review helpful? Yes No Report Its a job Patient Service Representative (Former Employee) – Winnipeg, MB – 21 November 2016 It/s a job Literally. You go to a call center that has exceedingly poor bus access to get yelled at 8 hours a day by old people and why they have not gotten their Viagra yet and explaining to overly possessive spouses why you cannot discuss medical records for an account they havent been authorized on. Do it if you have to, but find something better Was this review helpful? Yes No Report Excellent Place to Work Patient Service Rep (Current Employee) – Winnipeg, MB – 22 April 2015 Friendly helpful fun environment. Place for advancement, taught me lots of different skills, like billing, processing, excellent customer service skills,
Benefits, games played prizes to be won like Jets Tickets, Good pay incentives, profit sharing
Sometimes you have a difficult person on the other line to try and help
Was this review helpful? Yes No Report productive and fun working place Patient Services Representative (Current Employee) – Winnipeg, MB – 26 February 2015 Ive learned to listen and empathize on our patients, each call. Ive learned to multi task and I improved my problem solving skills . Was this review helpful? Yes No Report Great work hours Customer Service (Former Employee) – Winnipeg MB – 1 November 2013 Taking orders for customers filling out applications calling doctors Was this review helpful? Yes No Report Interesting place to work with some great people Patient Service Representative (Former Employee) – Winnipeg Mantioba Canada – 16 July 2012 Being there for our patients and helping them with their medication needs and choices, by finding them the best price available. I have learnt how to read a Rx, to navigate through a new program, improved on my customer service skills. I have met alot of very caring and fun individuals through Canada Drugs. The hardest part of being with Canada Drugs is when you're unable to help the patient with all their needs. (such as getting the meds there faster or being able to lower the price more) I would have to say being able to speak to individuals from around the world would be the most enjoyable part of working there. You really learn alot about people and where they are from.
uncomfortable chairs, systems freezing
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