Challenging and ever-changing.
Inbound Customer Sales Representative (Former Employee) – Winnipeg, MB – 5 January 2018
Taking inbound calls from established customers and placing their medication orders. I learned of the vast differences between the Canadian and American pharmaceutical industries, in regards to the cost of medications in each country and the government regulations regarding said prices, which varies greatly between Canada and the United States. Management treated the staff fairly, but encountered numerous problems (of which was beyond their control) in shipping orders to customers in a timely fashion, at least during my tenure there. It can be a very challenging work environment, as their customer base can have very high expectations of the company's performance. The most difficult part of the job was trying to keep pace with the daily, and sometimes hourly changes to the company's inventory and customer data bases, not to mention the ever-evolving learning curve required of the employees. The nicest part of the job is that the supervisors really tried to help the employees to improve their job performance.
Professional work environment
Constant learning curve; difficulty in adhering to ever-changing company protocol.