Retail Sales (Current Employee) – Nepean, ON – October 14, 2015
Canada Computers was the first job where I actually felt like I could use it as a permanent career, sadly they switched off a hard commission style and although they stuck with a great starting wage it was no where near what I was making before and caused lots of personal stress.
Co-Workers were on and off good and bad, although everyone was competent and fun to work with there was a lot of school yard antics and backstabbing going on.
Great starting pay, Busy enviroment never boring
Staff can be a bit cuthroat, Head Office can be difficult to deal with
Service Technician (Former Employee) – Hamilton, ON – August 11, 2015
As a Service Technician I got to build and repair computers for a living. It was a tech heaven. I got to get my hands on the latest and greatest hardware and really enjoyed my day to day work. I got to converse with customers about computer parts and help guide them on their choices. Essentially I got paid to talk about what I love and to build awesome systems.
The pay was better than any other retail computer technician job I have ever been at. The raises were few and far between but were massive when you got them. I went up by $4.25 an hour in the 3 1/2 years I worked there.
The downside was the management and the higher ups at head office. Few if any people that were supervisors, store managers or at head office knew how to do their job properly. Their screwups made my job harder every day because I constantly had to call customers and let them know things would take way longer than it should have if it had to do with RMA's or special order parts.
Get to play with a lot of fun toys, great pay and raises
Computer Service Technician (Current Employee) – Ajax, Ontario – July 24, 2015
This is one of the best places to start building a career in technology. Both the customers and staff make the job extremely fulfilling and working with the most up to date technology provides you with a great groundwork.
Store Manager (Former Employee) – Hamilton – March 18, 2015
Canada Computers is a stressful environment driven by success however, the company needs to learn to keep the stress level down and assist management with it. the job culture is not the greatest when i worked their however, they are always looking for new ways to improve. if you have patients to wait and improve with them than its a great opportunity.
Computer Support Technician (Current Employee) – Toronto, ON – November 17, 2014
It is a good place to work. Everyday work with a new problem and solving part. Experience from co-worker as well as from customer too. The most hardest part is customer handling and talking over phone.
Product Manager (Current Employee) – Markham, ON – February 14, 2014
Manage the inventory Communicate with team, Marketing, Accounting, Receiving, Stores, Corporate sales. Build relationship with Vendors, Distributors. Plan how to achieve the goals Bring in new products which can benefit the company.
Senior Sales/Computer Technician (Former Employee) – Toronto, ON – January 28, 2014
It was a terrible place to work. What can I say? You need to speak an Asian language in order to work there to understand emails or anything management says. They don't even speak English in most morning meetings. I didnt get one cent paid while I worked there. The management shows no compassion whatsoever if you have a death in the family or problems at work. Stay very far away from this company.
Fun to work with CC if you're a nerd, but overall "meh" experience
Supervisor and/or Acting-Manager (Former Employee) – Ottawa, ON – November 17, 2013
A typical day at work was one that was overloaded, understaffed, frustrating, too often unsafe, and even just entirely nonsensical. What made it bearable were my fantastic co-workers, and a sense of satisfaction from helping grateful clients. During my time with CC, I honed my 6th sense for customer satisfaction, learned about operating a store, and learned to run a company like an evil corporatist!
Reconciling my personal beliefs with the head office style of operation was my greatest difficulty. In essence, the company is run much like an authoritarian dictatorship turning a profit at the expense of the physical and mental health of its employees (especially managers). Not only did most staff have little to no means of contesting their crazy policies, poor attitudes, and general disrespect and inattention (other than threatening with legal action), they were dismissed and even somewhat shunned people for pressing matters further.
The stores are typically understaffed, workloads are defined by impossible standards, and if certain criteria were not met the punishment was either severe to one's standing or compensation was cut. For example, even though most factors about certain store issues were out of my store hands (clientele demographics, store location and size), my bonuses were stripped away based on what was a biased and convoluted grading system by HO-designated individuals that had no previous reason to be involved in those operations. Plus, even though the end was customer satisfaction, I was repeatedly met with bureaucratic red-tape, conflicting policies, and a lotmore... of full-circle "talk to this person" looping.
Moreover, not once in the 2+ years did HO send out any from HR to check on health and safety standards of their stores, truly campaign to better relations between them and the rest of the stores, and resolve their arguably illegal aspects of their operation. Instead, they ignored our repeated calls for help until we broke policy and took matters into our own hands, they made it more convoluted to earn commissions and bonuses (and easier to lose them), and I doubt the owner would be making millions if he paid a fair share to those he owes.less
i got to touch and sell fancy toys, and help people with real problems
Retail Sales Manager (Former Employee) – Ottawa, ON – August 7, 2013
As the Manager I was to oversee the staff and day to day operations. However, the way that upper management viewed us, we were to be on call 24/7 and expected to work overtime hours without any compensation other than "It's what we expect.". In this job I learned how to manage resources, staff and finances. I always put safety first and worked hard. Honestly, if it weren't for the fact that I was working in a computer retail environment, I wouldn't have stayed as long as I did. The company was managed in a way that if you didn't fit into their racial culture, there would always be some push back. The upper-management I felt always talked down to us. I enjoyed interacting with our regular customers and developing a relationship with them.
employee discount on purchases
very long hours, extremely high expectations, constantly worked feeling that everything i did was not enough.
Business Account Manager (Current Employee) – Toronto, ON – January 30, 2013
-Standard 9-6 working environment. -Enhanced general adminitration skills, communication skills, stratigic management. -Co-Workers are friendly -Manager is very supportive -It's a developing company that everyone puts into effort to grow it.