Canada Computers Employee Review

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Great place to gain Experience
Technician (Former Employee) –  Ottawa, ON9 January 2013
A typical day as a technician for Canada Computers will keep you busy. There is always a ton of computers to be fixed, defective hardware to be tested, steady questions from customers, and occasionally some custom computer builds for customers.

This is a good position to help grow your knowledge and to stay current with technology and tools.

The management is top notch for all 4 stores in Ottawa. The best part is, as a technician, you are free to fix things how you like. You aren't micro managed and they rarely bother you or give you any kind of hard time.

The co workers are awesome too and very much into new tech and toys. The staff made it fun to come to work!

The hardest part of the job was dealing with very technical questions from customers both on the phone and in person, while doing returns, and still trying to fix computers through out the day. Its hard to balance it all. If I couldve been locked in a room and just fixed computers, it wouldve been a lot easier.

The best part was the freedom to use your own techniques and software. They provide everything you need, and have parts readily available for testing. The more money you bring in for service revenue, the bigger your bonus is.
Pros
good environment, good discount
Cons
comission and bonus rates change often
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Great if you like computers, but not a great place to work at
Merchandiser/Sales Associate (Former Employee) –  Scarborough, ON19 December 2017
I was a sales clerk when I started, the company stresses the importance of selling their DRP plan, and yet my superior denies me the chance to sell them by not allowing me to go behind the counter to sell the more valuable hardware like CPU, Motherboard, Hard drives, etc. all of which the plan is catered to. My colleagues ends up getting a hefty commission bonus and praise, and all I got was a berating

No respect for seniority. During my time there were several new employees whom came after me, one of which I personally show him the ropes from scratch, in no time he was promoted over me and starts to boss me around.

The hours are long and the schedules are inflexible, missed many social events and gathering with family and friends. Lunch break is short, they expect you to get back to work even if you still have some time left, so as long as you're done eating. The rotation is also ridiculous, it's often 3pm before I get to eat lunch.

Management is lacking in giving praise on a job well done, yet quick to point out and berate you over the smallest mistake.

Bottom line, I could have become a good worker if management just put some trust in me and allow me to sell those expensive merchandise that warrants the need of DRP plans, instead they relegate me into doing menial chores. Not the best prospect for a new employee.
Pros
Learn lots about computer-related knowledge, keep you up to date to the latest info in the industry
Cons
Long hours, inflexible schedules, low chance for advancement, management don't show any trust
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Worst Tech Company To Work For!
Manager (Former Employee) –  Toronto, ON7 December 2017
This was by far the worst company i have worked for. When hired i had very little training. Based on the reviews it seems like this is a trend. Employee who are hired hired DO NOT RECEIVE SUFFICIENT TRAINING. I feel like they set you up for failure. The working enviorment is very depressing and full of drama as if it a TV Soap Opera. Management is clueless and has no idea what to do or how to motivate people. All department heads are fighting with each other for MONEY. You can not trust anyone lots of snakes in the grass! i had to learn this the hard way. please do not apply for a job here, there is no job security or professionalism. You can not even trust you managers. The managers can barley speak english thus there is a lot of miscommunication. Management only makes you depressed and never gives you a pat on the back or says " good job"
Pros
None
Cons
To many to list
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Overall rating

3.1
Based on 61 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
2.8
Job Security/Advancement
2.7
Management
2.7
Culture
2.8