Pros: Get to work with latest technology
Cons: Uncooperative managemet
Worked as tech for one month, you get to work with the latest technology, direct interaction with customers which was fun.
A typical day at work included a number of PCs to troubleshoot, answer customer calls, build new custom PCs. Return items. Calling customers
I learned how to interact with Canadian customers.
Management was Chinese and it was difficult to understand instructions because of English spoken in Chinese accent.
The hardest part was entering returns from customers in the online software.
Most enjoyable part was building High configuration computer systems.
Co-workers were very good, but the existing Techs were clearly jealous and insecure.
I was fired when I was actually starting to get a better understanding of what was required from me.